Track123 Order Tracking
Featured images gallery
Highlights
-
Based in United States
-
Use directly in Shopify admin
-
Works with the latest themes
About this app
Launched
January 12, 2022 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, InstagramGet ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.
Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin with Dropshipping mode, no more WISMO tickets. Support 1700+ couriers and counting.
- Order lookup with branded tracking page, auto-emails triggered by order status.
- Provide dropshipping mode, hide specific keywords/carriers in tracking details.
- Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
- Boost sales with personalized product recommendations while track your orders.
- Powerful analytics to get insights in track and trace performance.
Pricing
STARTER
Free
- 100 orders/month
- Multiple tracking page template
- Real-time tracking
- Basic analytics
- Dropshipping mode
- Access to 1700+ carriers
GROWTH
$9 / month
or $84/year and save 22%
$0.05 per extra order above 300
- 300 orders/month
- Custom order status
- Transit time reports
- Export tracking data
- Instagram integration
- PayPal & Stripe integration
7-day free trial
ADVANCED
$49 / month
or $468/year and save 20%
$0.05 per extra order above 2000
- 2000 orders/month
- All Growth features
- Checkpoint translation
- Estimated Delivery Date
- Klaviyo, Omnisend integration
- Remove Track123 Branding
7-day free trial
ENTERPRISE
$399 / month
or $3,828/year and save 20%
$0.05 per extra order above 30000
- 30,000 orders/month
- All Advanced features
- Dedicated CS manager
- Custom carrier/platform integration
7-day free trial
STARTER
Free
- 100 orders/month
- Multiple tracking page template
- Real-time tracking
- Basic analytics
- Dropshipping mode
- Access to 1700+ carriers
GROWTH
$9 / month
or $84/year and save 22%
$0.05 per extra order above 300
- 300 orders/month
- Custom order status
- Transit time reports
- Export tracking data
- Instagram integration
- PayPal & Stripe integration
7-day free trial
ADVANCED
$49 / month
or $468/year and save 20%
$0.05 per extra order above 2000
- 2000 orders/month
- All Growth features
- Checkpoint translation
- Estimated Delivery Date
- Klaviyo, Omnisend integration
- Remove Track123 Branding
7-day free trial
ENTERPRISE
$399 / month
or $3,828/year and save 20%
$0.05 per extra order above 30000
- 30,000 orders/month
- All Advanced features
- Dedicated CS manager
- Custom carrier/platform integration
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
2,696 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its precise order tracking and easy integration. It's praised for enhancing customer service and reducing manual tracking efforts. Features like real-time updates, upselling within the tracking process, and a customizable tracking page are appreciated. The app's support for over 1,200 couriers and integration with services like UPS is also valued. Merchants find the insightful analytics dashboard and responsive customer support beneficial. The free version is suitable for beginners, while many consider the paid version worth the investment.
This app has been super helpful, and solves my tracking problem's perfectly! Not only does it easily integrates with shopify to provide a well rounded and seamless customer experience, but also has superbly helpful tech support that provides valuable insight into effective problem solving.
100% would recommend!!!
Great App and team at hand. Customer can track their order from your website without being transferred to a delivery service website, plus many more great features. Would highly recommend.
Paypal integration doesn't work, and support is SUPER slow =/
UPDATE: Support has reached out and resolved the issue, also indicating that there will be an improvement in response time. Therefore, I can recommend the platform; I believe it's the best cost-effective option at the moment, especially for those who require integration with PayPal.
Hello there,
I'm truly sorry to hear you've had such a bad experience with us! It was definitely never our intention to take a long time to get back to you - we've just been dealing with a huge ticket surge, so our limited coverage impacted our reply time.
We apologize for this and we have sent you email on how we solved this problem.
I hope we have a chance to change your mind and provide better service on our end.
I wish you all the best in the meantime!
Best regards,
Track123
Data access
This app needs access to the following data to work on your store.
Learn why in the developer's privacy policy.
View personal data
Customers, store owner, content providers
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
-
Content providers
Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
-
View customers
Customer data
-
View products
Products or collections
-
Edit orders
All order details, merchant managed fulfillment, or third-party fulfillment
-
Edit your Online Store
Script tags in your Online Store, pages on your Online Store, or theme
-
View other data
Locales
About this app
Launched
January 12, 2022 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, and Spanish
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, InstagramBuilt by Track123
About Track123
4.9 average rating
2 years building apps for the Shopify App Store
1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104, US
Support
Send a messagesupport@track123.com