Track123 Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.
Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin information and Chinese carriers for dropshipping, no more WISMO tickets.
- Order lookup with branded tracking page, auto-emails triggered by order status.
- Enable dropshipping mode to hide Chinese origin and carrier in tracking details.
- Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
- Boost sales with personalized product recommendations while track your orders.
- Powerful analytics to get insights in track and trace performance.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo
- Dsers CJ Dropshipping
- Bing Microsoft Translator
- Paypal&Stripe
- Apple wallet
Categories
Tracking
Notifications
Labels and packaging
Pricing
STARTER
Free
- 50 orders/month
- Real-time sync & tracking
- Branded & multilingual tracking pages
- Shopify native email notification
- Product recommendations widget
- Dropshipping mode
- Order status page widget
- Basic analytics
GROWTH
$9 / month
or $84/year and save 22%
$0.05 per extra order
- 300 orders/month
- Apple wallet tracking
- Custom shipping notifications
- Custom shipping status
- PayPal & Stripe integration
- Advanced analytics
- Export shipment data
7-day free trial
ADVANCED
$49 / month
or $468/year and save 20%
$0.05 per extra order
- 2000 orders/month
- Estimated delivery time
- Auto-translate shipment details
- Product recommendation (AI powered)
- Klaviyo, Omnisend integration
- Slack, Gorgias integration
- Webhooks for developer
- Remove the Track123 branding
7-day free trial
ENTERPRISE
$699 / month
or $6,708/year and save 20%
$0.05 per extra order
- 60,000 orders/month
- All features, plus:
- Custom carrier/platform integration
- Dedicated onboarding support
- Dedicated CS manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its real-time tracking updates and user-friendly interface, which streamline operations and enhance customer satisfaction. It integrates seamlessly with Shopify, supports multiple carriers, and offers extensive customization to align with brand aesthetics. The availability of a free plan benefits small businesses, while responsive customer support and analytics features add significant value. Push notifications further enhance the convenience.
For US users like us, it does not match any tracking from carriers besides UPS, FedEx, and USPS. It won't match the tracking if you ship LTL via RL Carrier, Southeastern Freight, ABF, Estes, AAA, Saia, etc. Setting this up was a waste of time and money. The information the app integrates with the vast list of carriers should be removed from their page.
Hi,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it must have been, and we sincerely apologize that our app didn’t meet your expectations. Currently, Track123 correctly identifies the carrier for 99.8% of shipments. However, some LTL carriers like RL Carrier, Southeastern Freight, ABF, Estes, and others use purely numeric tracking numbers with nearly identical formats, which makes accurate auto-detection extremely difficult across systems.
We genuinely appreciate you pointing this out—it highlights an area where we need to keep improving. Enhancing recognition for LTL carriers is already on our development roadmap, and your input will help us prioritize it further.
Thank you again for trying Track123. We truly regret that we couldn’t meet your expectations this time, and we’ll continue working hard to improve carrier recognition accuracy for cases like yours. If there’s anything else I can assist you with, please don’t hesitate to reach out—I'd be more than happy to help.
Best regards,
Track123 Team
I've got the app for about a week now, all is well so far. It does what a tracking app is supposed to do. It's also cheaper than the rest.
I had some problems with certain tracking numbers not being tracked, but that's an issue that support fixed quickly.
I like Track123. When I requested to remove the track123 brand, they took an action right awsy. Great Customer service~!! One thing I want you to improve is that when I click the link of Track your order button, the connection is too slow. I hope it will be improved soon. Thank you.
Support
App support provided by Track123.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, Online Store
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View customers
Customer data
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View products
Products, product listings, or collections
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Edit orders
All order details, merchant managed fulfillment, third-party fulfillment, or order fulfillments
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Edit marketing
Marketing events
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Edit your Online Store
Script tags in your Online Store, pages on your Online Store, theme, or Online Store page content on a path controlled by the app
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Edit other data
Locales or Online Store navigation
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