Reviews (891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.
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Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle,
We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.
The Support Team
I needed to set the pixel in Trackify for my website and Facebook connection, still learning everything.
Tanmay B was very patient en helpfull.
Thank you for that
Hello Cooper Amsterdam,
We appreciate you taking the time to leave us this review. We love to hear that Tanmay was able to help you set up your pixel. Please let us know if you need anything as you begin the journey with Trackify. We are here to help!
The Support Team
Trackify is the best application for all things pixel. I thank tanmay for helping me set up the application properly.
Hi Darilly,
Thank you for your feedback! We're glad to hear our app is meeting your needs and to know that Tanmay was able to assist you in setting up the application properly. Thanks again for sharing!
The service from mister Tanmay is very good and thank you very much.
Hi jellowshops,
Thank you for taking the time to leave a review! We're pleased to hear that you had a very good experience with Tanmay. Providing excellent service is our top priority, and your appreciation means a lot to us. Thanks again for sharing!
This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks,
We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!
Hi there Blastshop,
We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!
The Support Team
Tanmay has helped me tremendously! Super friendly and helpful!
Great product!
Hi BLÅ Amsterdam,
We’re thrilled to hear that Tanmay was able to provide you with great support and that you're happy with our product! Thank you for taking the time to share your experience with us!
Un grand merci à Tanmay de Trackify pour son professionnalisme et son efficacité. Il a résolu mon problème rapidement, avec beaucoup de courtoisie. Service client au top !
Bonjour Auza Capitol,
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que notre collègue Tanmay vous a aidé à résoudre votre problème rapidement et avec courtoisie. Offrir un service client de qualité est une de nos priorités.
Merci d'être un utilisateur apprécié !
Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.
Hi Gallery Wall Displays,
Thanks for your feedback! Tanmay is a great team member and we're glad to see he's providing support following our core values: high quality customer service and going above and beyond to fulfill our customers' needs. Thanks again for sharing this kind words!
very good guidance, recommended, helped by tanmay :)
Hi alfalina,
Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!