Reviews (891)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

April 22, 2024

very good guidance, recommended, helped by tanmay :)

alfalina
Netherlands
6 months using the app
Trackify X replied April 23, 2024

Hi alfalina,

Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!

April 23, 2024

thank you, guys, for the support, tanmay was fantastic in solving my problem

LeLightGo
Philippines
24 days using the app
Trackify X replied April 24, 2024

Hi LeLightGo,

Thanks for sharing your feedback! We're thrilled to see Tanmay assisted you and solved the issue. Thanks again for your kind words!

November 29, 2023

Great. Customer service is great, easy to reach and always ready to help.

powerzona
Netherlands
About 2 months using the app
Trackify X replied December 1, 2023

Greetings powerzona,

It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.

The Support Team

July 4, 2024

Merci à Tanmay. Il m'a aider et c'était très efficace !

Nuplix
Belgium
5 months using the app
Trackify X replied July 8, 2024

Bonjour Nuplix,

Merci pour votre retour ! Nous sommes ravis que Tanmay ait pu vous aider efficacement. Offrir un service de qualité est une priorité pour nous.

Merci pour votre confiance !

February 19, 2024

very patient and takes the time to explane everything. Tanmay

MillBi
Netherlands
9 months using the app
Trackify X replied February 23, 2024

Hello MillBi,
Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again!

The Support Team

December 19, 2023

A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.

By Lou Amsterdam
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi Lou Amsterdam,

We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!

April 30, 2024

Tanmay really helped solve my issue!

NightBuddy.co
United States
29 days using the app
Trackify X replied May 7, 2024

Hi NightBuddy.co,

Thank you for your review! We're glad to hear that Tanmay was able to help solve your issue. Our team is committed to providing excellent support, and it’s great to know when we’ve made a difference. Thanks for sharing!

March 11, 2024

Great support, thank you to Tanmay!

das boep
Germany
About 3 years using the app
Trackify X replied March 14, 2024

Hi Das Boep,

Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!

December 15, 2023

Very good customer support!

Thank you Deepanjoy especially for your support!

TopDeals24
Germany
About 2 months using the app
Trackify X replied December 18, 2023

Hi TopDeals23,

Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!

July 26, 2024

¡Muy satisfecho con el servicio de Soporte 5/5!

Super Tiendas Colombia
Colombia
4 days using the app
Trackify X replied July 29, 2024

¡Hola Super Tiendas Colombia!

Gracias por tu reseña. Nos alegra saber que estás muy satisfecho con nuestro servicio de soporte.

Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!