Reviews (891)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

February 28, 2024

Thank you Tanmay with your help. You are very kind and helpfull.

Funkygoods.nl
Netherlands
About 1 month using the app
Trackify X replied February 29, 2024

Greetings Funkygoods.nl,

It is great to hear that Tanmay was able to assist you with your Trackify app. Thanks for taking the time to leave this review and acknowledging his support!

The Support Team

July 2, 2024

Excelente servicio y muy rapido de tanmay

Deliver
Argentina
3 months using the app
Trackify X replied July 5, 2024

Hola Deliver,

¡Gracias por tu valoración! Nos alegra saber que Tanmay te brindó un servicio excelente y muy rápido. La satisfacción del cliente es muy importante para nosotros y nos esforzamos por brindar el mejor servicio posible.

¡Gracias por confiar en nosotros!

Edited February 16, 2024

Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)

F&D Oslo
Netherlands
17 days using the app
Trackify X replied February 14, 2024

Hello F&D Oslo,

We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz.

The Support Team

February 23, 2024

Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.

Magnola
Netherlands
9 days using the app
Trackify X replied February 26, 2024

Hi there Magnola,

Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us!

The Support Team

February 27, 2024

Super good support! They helped me - Tanmay very good communication!

CHARMÉ Lingerie
Romania
3 months using the app
Trackify X replied February 29, 2024

Hi there CHARME' Lingerie,

We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us.

The Support Team

May 6, 2024

Tanmay heeft mij ongelofelijk goed geholpen, ik ben erg content met de wijze hoe hij mij te woord heeft gestaan! Veel dank !!!

Groeten,

Nadia

Annea
Netherlands
6 months using the app
Trackify X replied May 7, 2024

Beste Annea,

Bedankt voor je feedback! We zijn blij te horen dat Tanmay je zo goed heeft geholpen en dat je tevreden bent over de manier waarop hij je heeft bijgestaan. Als je nog verdere vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen.

April 8, 2024

Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.

vibes-amsterdam
Netherlands
About 2 months using the app
Trackify X replied April 10, 2024

Hallo Vibes-Amsterdam,

Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Het spijt ons dat u een probleem heeft ondervonden en we zullen onze ontwikkelaars het probleem laten onderzoeken. Het is geweldig om te horen dat Tanmay je heeft kunnen helpen. Hartelijk dank voor je erkenning. Proost!

December 6, 2023

Deepanjoy was very helpful with helping us out with setting up the app

Pecco
Australia
4 months using the app
Trackify X replied December 7, 2023

Greetings Pecco,

It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support!

The Support Team

May 29, 2024

The support was great. Tanmay is a perfect guy!

Intre Umerase
Romania
1 day using the app
Trackify X replied May 31, 2024

Hi Intre Umerase,

Thank you for your review! We're delighted to hear that you had great support and our team member Tanmay provided excellent assistance. Ensuring top-notch customer service is very important to us. Thanks for being a valued user!

February 29, 2024

Extremely helpful. Was able to answer all questions and fixed my problem

Solace Beauty
United States
12 days using the app
Trackify X replied March 4, 2024

Hi Solace Beauty,

Thank you for the nice review! We are always here to help out and we take great pride in the quality of service that our customer support team provides. Thanks again!