Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

September 9, 2020

everyone with shopify should use this app. it is feature rich and super powerful. their install process is awesome with detailed helpfiles, a lot of youtube videos and support pages. I had a couple of issues when I installed it but these were dealt with quickly and professionally with an awesome person on support. Pleasure to deal with. 5 stars all the way from me.

Blown Biker
United Kingdom
Over 5 years using the app
July 14, 2020

This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart.

Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him.

But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation.

The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale.

Thank you so much!!!!!!

BodyHealth.com, LLC
United States
About 5 years using the app
May 29, 2021

Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!

Trivae
United States
About 5 years using the app
Trackify X replied June 2, 2021

Hello friends at Trivae

Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-)

-Melissa & The Trackify Support Team

June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

GoodVibes Heaven
Portugal
Almost 5 years using the app
Trackify X replied June 1, 2023

Hello to our friends at GoodVibes Heaven

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

Edited July 7, 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

FiercePulse
United States
Almost 5 years using the app
Trackify X replied October 28, 2020

Hello to our friends from Fierce Pulse,

Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years,

Sean & The TrackifyX Team

February 6, 2017

Trackify doesn't do anything you cannot do manually, but yeez it saves you ton of time and is VERY fairly priced. If you want to start with your FB campaign, give it a try, you have nothing to loose. The best part of it is the Facebook community where people shares success stories, strategies and ideas on how to further improve your campaigns.

Thanks!

Smilingpawspets
United States
Over 4 years using the app
July 11, 2023

Great Support!
Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Little Palace Store
United States
Over 4 years using the app
Trackify X replied July 13, 2023

Greetings Little Palace Store,

Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store!

Stephanie and the Customer Support Team

September 3, 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

innovationxtechnology
United States
Over 4 years using the app
Trackify X replied September 7, 2021

Hello, friends at innovationxtechnology

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

April 14, 2020

This app definitely provides me the information I need to track my sales. Tech support is super helpful and I've never faced issues with it.

Natural Slim US
United States
Over 4 years using the app
April 12, 2020

Incredible app! Tracks pixels perfect, and the support is absolutely fantastic. Really recommend it (:

Ecoden™
United States
Over 4 years using the app