Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

February 6, 2023

Dylan was a great help. I am very happy with using the app and the customer support. They are always here to help you and guide you through any issue you might have.

Metamorphoza
Bulgaria
About 4 years using the app
Trackify X replied February 9, 2023

Hello to our friends at Metamorphoza

Thanks for sharing your review with us and the community. We're thrilled to learn that our Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

July 19, 2020

Absolutely the best app to get the best out of your pixel data. The customer service is top-notch. Having Trackify is like amplifier for your pixel. I've tried a lot of stuff and I trust no-one better regarding the usage of my pixel and how to get better results then Thomas in Trackify. if using Star Wars reff I'd say he's Jedi (Pixel) master! In my opinion this is mandatory app for your ecommerce store!

Brandson Iceland
Iceland
About 4 years using the app
April 21, 2021

Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!

AJ VOYAGE
United Kingdom
Almost 4 years using the app
Trackify X replied April 23, 2021

Hello friends at AJ VOYAGE

We are super happy we were able to assist! Thank you for leaving this awesome review! :-)

-Melissa & The Trackify Support Team

December 7, 2022

Trackify works perfectly for what we need. The best part is the customer service. Extremely helpful.

LemonsAreBlue
United States
Almost 4 years using the app
Trackify X replied December 9, 2022

Hello to our friends at LemonsAreBlue

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

Edited August 18, 2021

Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.

Chubibi
Australia
Almost 4 years using the app
Trackify X replied May 8, 2021

Hello friends at Chubibi

We are happy you find the app easy to use! Thank you for taking the time out to write this review! We sincerely appreciate it ;-)

-Melissa & The Trackify Support Team

July 15, 2024

Da war ein Mitarbeiter namens Tanmay der mir sehr hilfreich war. Ich habe von ihm sehr viel Hilfe erhalten und ich konnte viele Fragen stellen. Der Support ist wirklich sehr gut. Ich bedanke mich.

Glevo
Germany
Trackify X replied July 16, 2024

Hallo Glevo,

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass unser Teammitglied Tanmay Ihnen so hilfreich war. Unser Support-Team steht Ihnen immer zur Verfügung, um Ihre Fragen zu beantworten und Ihnen weiterzuhelfen.

Kundenzufriedenheit ist uns sehr wichtig!

June 17, 2019

Super great app and their team is very helpful and responsive whenever there are any issues. I particularly like how easily it allows you to create custom conversions for different products. Thumbs up!

Jarwest.com
Switzerland
Over 3 years using the app
January 2, 2018

Fantastic app, intuitive use-ability, great functionality and top notch and speedy customer support. Highly recommended! :-)

Zorazara
Cyprus
Over 3 years using the app
August 26, 2019

Danny and the support staff at Trackify made it very easy for me to clean up my page and find the duplicate pixels. Although my journey is not over they provided great support and that says a lot about a company that is willing to help their customers at a moments notice.

Touch Dolls
United States
Over 3 years using the app
Edited June 9, 2021

Trackify is amazing, you can always double check your data and the customer service is just WAAAAAW, Thank you Trackify

Shoprechaun
Canada
Over 3 years using the app
Trackify X replied June 14, 2021

Hello friends at Shoprechaun

Thank you for leaving this fantastic review! We wish you and your store all the best! :-)

-Melissa & The Trackify Support Team