Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

November 8, 2022

Liked the app. Support is really helpful special thanks to Deepanjoy for guiding me in connecting my store pixel

Rizaries
Pakistan
Over 3 years using the app
Trackify X replied November 8, 2022

Hello to our friends at Rizaries

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

September 17, 2018

Great customer service. Fast & efficient. i am facing some complex problems so it was not always easy to communicate but they did their best to explain things clearly. Thank you :)

The Culinary Boutique
Ireland
Over 3 years using the app
May 11, 2021

The trackify app is great and support is very helpful.
Easy to install and they have complete instructions.

Kozeyo
Philippines
Over 3 years using the app
Trackify X replied May 11, 2021

Hello friends at Kozeyo

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. ;-)

-Melissa & The Trackify Support Team

July 16, 2019

The tracking is extremely easy to implement and their support is fantastic. The one minor issue I had they were able to fix for me asap!

Bigg Golf
United States
Over 3 years using the app
February 28, 2022

Integration with facebook makes custom audience work 10x more efficient and excellent customer service

Bellezza Republic
Germany
Over 3 years using the app
Trackify X replied March 2, 2022

Hello friends at Bellezza Republic

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

August 15, 2019

The customer service helps you until the problem is solved, no matter how long it takes. This platform makes facebook pixels so easy

1 Body
United States
Over 3 years using the app
August 20, 2018

Finally unlocked the power of this app and have long ways to go. Super smooth integration, i was a little skeptical at first but 4-5 days in i'm a believer of how organized and targeted this app can make your ads. To unlock this apps true value make the investment and upgrade your account to utilize the tracking tags, possibly the greatest feature of this app i've discovered so far. The creator of this apps understands his clients, Every step of the set up has instructional videos built into each page. well worth the money if you are going to take this app serious and actually put it to work for you. Good luck & Godspeed fellow shop owners!

Godsofmankind
United States
About 3 years using the app
February 17, 2020

I'm very happy with this app, and all the support that Thomas and the team provide. They are really a wealth of information for anything having to do with the FB Pixel and tracking.

PositivelyMotivational.com
United States
About 3 years using the app
October 8, 2021

Very Helpful! I recommend this app for anyone needing additional tracking power! Simple and easy to install!

LouMuzik.com
United States
About 3 years using the app
Trackify X replied October 11, 2021

Hello friends at LouMuzik.com

We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-)

-Tanu & The Trackify Support Team

May 6, 2016

For three weeks, we've tried every option ranging from using other apps, installing on my own using GTM, and installing manually by inserting the code directly in different files. None of those other options worked. I was getting double pixel fires, events not reporting, facebook product feed kept failing.

Then as a last resort, we installed Trackify, which only took a few minutes to complete the setup. We wished we would have installed it sooner. All events firing as they should, working right out of the box. Facebook product feed working perfectly since day one. No complaints here.

Customer support is top notch too. Always responsive and willing to help out when theres questions about Trackify.

www.dorkypop.com

Dorkypop
United States
About 3 years using the app