Reviews (889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.
Refine
-
By rating
For three weeks, we've tried every option ranging from using other apps, installing on my own using GTM, and installing manually by inserting the code directly in different files. None of those other options worked. I was getting double pixel fires, events not reporting, facebook product feed kept failing.
Then as a last resort, we installed Trackify, which only took a few minutes to complete the setup. We wished we would have installed it sooner. All events firing as they should, working right out of the box. Facebook product feed working perfectly since day one. No complaints here.
Customer support is top notch too. Always responsive and willing to help out when theres questions about Trackify.
www.dorkypop.com
I've used trackify on and off for years and have come back to it again after seeing all the great new features, the support is top notch, just as I remembered! Great app and looking forward to new features A++++
Hello to our friends from Love Quotes Apparel
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
Had an issue with renewing my catalog token and Deepanjoy was very helpful in locating the issue.
Cheers
Hello to our friends at Bortex Fine Tailoring
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Great app with friendly service. I had an issue with my pixel and they walked me through the issue. Thank you!
Hello friends at DEEP END
We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-)
Tanu & The Trackify Support Team
I use this app to help me track and review my ad performance with great accuracy. I would highly recommend using this app
Hello to our friends at FlexGun Percussive Therapy
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:)
Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!
Hi, TacticalElites,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
I was having all sorts of trouble with my Facebook Pixel so I installed this app. I'm glad I did – it's the best app I've installed this year! First: It just works. But as importantly, the video walkthroughs for installation and throughout the app are clear and thorough. Plus, customer service is responsive and clear (and patient!). All around, a great experience.
We are using the app for 14 months now and its without a doubt, the most significant tool we have, If you are serious about your business It's a tool that you must have, beyond that the support is just great and you get a great added value from the advice given to you by Thomas and its Team.
For us, there is a winning combination here - We strongly recommend.
Ron
I had an issue with my pixel connection and as soon as I got in touch with Trackify they helped solve the problem. My customer service agent was Deepanjoy and he helped me right away and did troubleshooting to ensure everything was running right. Best customer service experience so far!
Hello to our friends at Rejuvael
Thanks for sharing your review with us and the community. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Great support! They helped me resolve a rogue setting that was causing duplicate FB pixel events, which have been messing up our data for the past nine months.
Hello friends at Happy Endings®
We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-)
Tanu & The Trackify Support Team