Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

August 17, 2021

I like the app and the support, I got this tech guy name Tanmay he was able to connect with me over zoom and started to work on some issues I had with my pixel at my store, he was very helpful and we solved the problem, thanks again.

Shopdailys.com
United States
Almost 3 years using the app
Trackify X replied August 17, 2021

Hello friends at Shopdailys.com

We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!

-Tanu & The Trackify Support Team

July 21, 2021

So far, it's a great experience. I feel its working properly as per my requirements. After the ios update, i think it is one of the best app to use and send offline/server-side events.
Their support team is great, fast and very responsive.

Rivo Studio
United States
Over 2 years using the app
Trackify X replied July 22, 2021

Hello friends at Rivo Studio

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Tanu & The Trackify Support Team

July 2, 2021

THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!

Kekoo Store
Germany
Over 2 years using the app
Trackify X replied July 6, 2021

Hello friends at Kekoo Store

We are happy the app has helped you so much! Thank you for your kind words :-) All the best!

-Melissa & The Trackify Support Team

February 1, 2023

Best app for tracking and facebook pixel setup! super helpful team and very fast at responding to any issues!

JK Attire
United Kingdom
Over 2 years using the app
Trackify X replied February 2, 2023

Hello to our friends at JK Attire

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

Edited May 20, 2021

They contacted me over the voice call and answer all my questions. Good Customer Service ! Highly recommend!

sententiajewelry
United States
Over 2 years using the app
December 15, 2023

Très bon service client, je recommande

Allegriana Paris
France
About 18 hours using the app
Trackify X replied December 18, 2023

Bonjour Allegriana Paris,

Merci de nous avoir laissé cette belle critique! Nous sommes très fiers de fournir un excellent support client et sommes heureux que vous ayez eu une excellente expérience avec notre application!

Edited February 15, 2021

The customer support has been outstanding. Every time I've had a question, I've received an email back within an hour in most cases. The lookalike audiences I've created have been very effective. Great app.

notes to self® socks
United States
Over 2 years using the app
December 7, 2021

Must have app for Facebook ads in 2021, great customer service - any issues fixed quickly, constant updates.

WizeBand
Estonia
Over 2 years using the app
Trackify X replied December 8, 2021

Hello friends at WizeBand

We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-)

-Tanu & The Trackify Support Team

March 14, 2019

I used the app for one years now it's the best app in all my store i can not create any store without installing it . just try it :)

GFM
United Kingdom
Over 2 years using the app
February 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Hit Run Steal
United States
Over 2 years using the app