Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

August 17, 2021

I like the app and the support, I got this tech guy name Tanmay he was able to connect with me over zoom and started to work on some issues I had with my pixel at my store, he was very helpful and we solved the problem, thanks again.

Shopdailys.com
United States
Almost 3 years using the app
Trackify X replied August 17, 2021

Hello friends at Shopdailys.com

We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!

-Tanu & The Trackify Support Team

July 21, 2021

So far, it's a great experience. I feel its working properly as per my requirements. After the ios update, i think it is one of the best app to use and send offline/server-side events.
Their support team is great, fast and very responsive.

Rivo Studio
United States
Over 2 years using the app
Trackify X replied July 22, 2021

Hello friends at Rivo Studio

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Tanu & The Trackify Support Team

July 2, 2021

THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!

Kekoo Store
Germany
Over 2 years using the app
Trackify X replied July 6, 2021

Hello friends at Kekoo Store

We are happy the app has helped you so much! Thank you for your kind words :-) All the best!

-Melissa & The Trackify Support Team

February 1, 2023

Best app for tracking and facebook pixel setup! super helpful team and very fast at responding to any issues!

JK Attire
United Kingdom
Over 2 years using the app
Trackify X replied February 2, 2023

Hello to our friends at JK Attire

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

Edited May 20, 2021

They contacted me over the voice call and answer all my questions. Good Customer Service ! Highly recommend!

sententiajewelry
United States
Over 2 years using the app
Edited February 15, 2021

The customer support has been outstanding. Every time I've had a question, I've received an email back within an hour in most cases. The lookalike audiences I've created have been very effective. Great app.

notes to self® socks
United States
Over 2 years using the app
December 7, 2021

Must have app for Facebook ads in 2021, great customer service - any issues fixed quickly, constant updates.

WizeBand
Estonia
Over 2 years using the app
Trackify X replied December 8, 2021

Hello friends at WizeBand

We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-)

-Tanu & The Trackify Support Team

March 14, 2019

I used the app for one years now it's the best app in all my store i can not create any store without installing it . just try it :)

GFM
United Kingdom
Over 2 years using the app
February 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Hit Run Steal
United States
Over 2 years using the app
August 16, 2021

Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.

Your Film Poster
Netherlands
Over 2 years using the app
Trackify X replied August 16, 2021

Hello to our friends from Your Film Poster

Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)

-Tanu & The Trackify Support Team