Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

April 14, 2023

I'm absolutely thrilled with my experience using the app and its customer support team. Dylan was instrumental in providing exceptional assistance and guidance throughout the whole process. It's great to know that I can always count on them when I have any issues or questions. Their attentive and helpful support has definitely exceeded my expectations.

CARDWELRY
Canada
About 1 year using the app
Trackify X replied April 17, 2023

Hello to our friends at CARDWELRY

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

Edited May 3, 2017

Amazing, worth every penny, I got the top plan, and I'm extremely happy with it.

I had both the $5 pixel app, and pixel perfect, none of them compare to this - there's a reason this is more expensive, and it's worth it 100%.

Customer service has been by FAR the best out of any app, simply WOW. Thank's Tom! He responded within seconds, and was there to help along the way to resolve all my concerns and answer any questions I had. A+++
Anyone with a decent amount of sales should have this app.

99apparel
Canada
About 1 year using the app
August 8, 2018

Very impressed. I signed up for the service because our Facebook pixel was experiencing some issues. I needed further assistance quickly and got on their chat line. Within minutes I was speaking with someone who was very helpful in solving our problem. The representative dove right into our problem and started working on it immediately. I would definitely recommend this app and the service.

Bullybeds Com
United States
About 1 year using the app
February 18, 2020

Splendid app and superb support from their experts. I have 2 stores and literally would not be able to manage my data and protect my pixel if it wasn't for using Trackify. I highly recommend this app.

Hyperblade USA
United States
About 1 year using the app
September 16, 2021

Really cool App and support is great. Ran into some minor setup problems and was able to get support and resolutions in no time.

The Mossy Oak Store
United States
About 1 year using the app
Trackify X replied September 17, 2021

Hello friends at The Mossy Oak Store

We are happy we could assist you! Thank you for your kind words we really appreciate it! :-)

-Tanu & The Trackify Support Team

September 29, 2021

Great app for tracking events on your store! Great customer support and willingness to help from Tanmay. I highly recommend it

Peachy Pets
United States
About 1 year using the app
Trackify X replied September 29, 2021

Hello friends at Peachy Pets

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) We really appreciate the high recommendation.

-Tanu & The Trackify Support Team

May 12, 2021

We have a number of separate product categories, so we like to have several pixels installed. Being not technical we had some issues between the new Facebook app and Trakify. Support was fast and solved the problems on a call.

CARE BY ME USA
United States
About 1 year using the app
Trackify X replied May 13, 2021

Hello friends at CARE BY ME USA

We are thankful for great customers like you! We appreciate you taking the time to write this awesome review :-)

-Melissa & The Trackify Support Team

October 29, 2021

Helps with tracking FB ads.
Very easy to make custom audiences for LLAs and retargeting.
Fantastic Customer Service

MindBand
United Kingdom
About 1 year using the app
Trackify X replied November 1, 2021

Hello to our friends from MindBand

Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)

-Tanu & The Trackify Support Team

March 16, 2023

Great app, makes managing pixels so much easier. Amazing support as well, very responsive and knowledgeable (thanks Deepanjoy).

Modernible
United Kingdom
12 months using the app
Trackify X replied March 17, 2023

Hello to our friends at Modernible

Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

April 21, 2018

Trackify came highly recommended and the app was easy to install and use. We had an issue with our Facebook account on a Saturday morning and Trackify Customer Support got us back up and running within an hour. I would highly recommend this app.

Dnmstore
Canada
12 months using the app