Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

July 21, 2021

Amazing app. Great customer service, fixed the problem. I was worried about my pixel not being set up properly but they solved it fast.

Only Dope Things
United States
4 months using the app
Trackify X replied July 22, 2021

Hello friends at Only Dope Things

We are happy we could assist! Thank you for leaving us this great review! We wish you and your store great success :-) Don't hesitate to reach out to us with any more queries you may have!

-Tanu & The Trackify Support Team

March 24, 2023

amazing support quick zoom call to set the app with the right settings, pixel is working fine and the API conversion also.

Bimboly UK
Hong Kong SAR
4 months using the app
Trackify X replied March 27, 2023

Hello to our friends at Bimboly UK

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

September 28, 2021

good app , helping me to track my events on the right way . so you can use it for better work and better tracking events , cheeers

jervyso
Morocco
4 months using the app
Trackify X replied September 29, 2021

Hello, friends at jervyso.

We are happy you had such a great experience! Thank you for leaving this awesome review!

-Tanu & The Trackify Support Team

November 15, 2023

Great app and full live chat support

Rebuild Love
United Kingdom
4 months using the app
Trackify X replied November 16, 2023

Hi Rebuild Love,

Thank you for the 5-star review and for acknowledging our great support team. It is great that Trackify X Facebook Pixel is working for your business.

The Support Team

December 1, 2021

Excellent service as always from the staff at Trackify, especially Dylan. Thanks very much for all your help!

Bumblebee & Gold
United Kingdom
4 months using the app
Trackify X replied December 3, 2021

Hi, Bumblebee & Gold,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

April 11, 2023

Great customer support. Dylan was very patient with me and guide me step by step to the process.He answer all my question and even offer better solutions. Thank you

keepngive
United States
4 months using the app
Trackify X replied April 13, 2023

Hello to our friends at keepngive

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

Edited July 7, 2021

With Tanmay B it was very simple to understand the issue and fix it very fast!!!! 5 star reating Highly reccomended!

EarWipePro
United Arab Emirates
4 months using the app
Trackify X replied June 1, 2021

Hello friends at EarWipePro

We are happy Dylan came to the rescue! Thank you for leaving this great review! :-)

-Melissa & The Trackify Support Team

March 1, 2021

J'ai envoyé un message et seulement 5 min après le cas était réglé avec Dylan. N'hésitez pas, ce soir les meilleurs pour vos stats facebook !

HUMIDIPLUS.
Switzerland
4 months using the app
Trackify X replied March 1, 2021

Bonjour les amis d'HUMIDIPLUS

Nous sommes extrêmement heureux que vous ayez eu une expérience formidable, merci de nous laisser cette excellente critique!

Melissa et l'équipe d'assistance de Trackify

March 3, 2020

I'm satisfy with the app and their customer service center. They supported me well and quickly. Give 5 stars.

Amazky.com
Vietnam
4 months using the app
July 28, 2017

My name is Konstantinos Syngas! I would like to tell a big thanks to Mr.Thomas for his amazing job! I contacted with him many times, and he still helps me about audiences, fb pixel etc! i recommend 120% to install this app on your store!
I believe that i should spend months to organize all this alone on FB.
I don't have words! Thanks again Mr.Thomas!

Esperadofashion
Greece
4 months using the app