Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

July 28, 2017

My name is Konstantinos Syngas! I would like to tell a big thanks to Mr.Thomas for his amazing job! I contacted with him many times, and he still helps me about audiences, fb pixel etc! i recommend 120% to install this app on your store!
I believe that i should spend months to organize all this alone on FB.
I don't have words! Thanks again Mr.Thomas!

Esperadofashion
Greece
4 months using the app
May 4, 2021

It is an application that is really worth it, it is one of the best applications that is worth its price, it protects your data against risks and unforeseen events a very responsive and professional support

Xnibbler
France
4 months using the app
Trackify X replied May 4, 2021

Hello friends at Xnibbler

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & The Trackify Support Team

Edited June 17, 2021

Just to update... this is the best of the best! since 1st day i can get acurate in facebook! now appears much more events, much more better the ROAS, this is a life safer since ios implementation, superb! very nicely done! is not only purchase as server side, but VC and ATC!! it seems superb! also ive request chat, and Dylan just meet me at zoom with screenshare and all setup correctly! keep my money! ah and for retarget... use timeonsite! :P just exclude who been less tan 30sec on site example! :)

Bijuz
Portugal
4 months using the app
Trackify X replied May 26, 2021

Hello friends at Bijuz

Thank you for leaving this superb review! We are happy Dylan was such a great help to you! :-)

-Melissa & The Trackify Support Team

August 3, 2021

We use this app to track our FB conversions. I must say the service provided by the technical support is outstanding!

Mon Petit Mantra
Netherlands
4 months using the app
Trackify X replied August 4, 2021

Hello friends at Mon Petit Mantra

We are happy we could assist you! Thank you for your kind words we really appreciate it! :-)

-Tanu & The Trackify Support Team

March 7, 2018

I asked two questions, guess what?

They replied in the live support window with in 2 minutes. Awesome customer service, 5 star!

They helped me solved my problem while creating the custom audience based on rr_track tag.

I love this app, it gives me more ability to mature my pixel.

Thanks Thomas, I will definitely recommend my friend to use this plugin!

Hey Grab Deals
Hong Kong SAR
4 months using the app
December 7, 2022

Super fast service and very nice to be able to get in a call so quickly. The app was very simple to install!

IGLOWbeautystore
Netherlands
4 months using the app
Trackify X replied December 9, 2022

Hello to our friends from IGLOWbeautystore

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

January 19, 2021

Great App and great support team. It helps us a lot for our general store pixel st up. Thank you very much, highly recommended!

AMANO NOR
Martinique
4 months using the app
Trackify X replied January 20, 2021

Hello to our friends from AMANO NOR

Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & The Trackify Support Team

May 29, 2023

The best!

Outlet Da Tech
Brazil
4 months using the app
Trackify X replied May 30, 2023

Hello to our friends at Outlet Da Tech

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

September 22, 2017

First off the app just for what it does is amazing. Let alone the value the support team brings, I had a problem with my ad account not firing and they helped me through it and in a matter of 20 minutes my problem was solved. Spectacular app and outstanding service.

Thewishwiz
Canada
3 months using the app
Edited December 7, 2022

This man Deepanjoy was a great help for me! Trackify take time to help you and they are even checking for other problems at the same time to help you much more than already asked for!

Highly recommended!

Beauties Paradise
Netherlands
3 months using the app
Trackify X replied December 9, 2022

Hello, friends at Beauties Paradise

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Trackify Support Team