Reviews (881)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.
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Tanmay helpt us really good. We understand everything and he has a lot of patiënts.
Hi Koopjehier,
Thank you for the kind words! Tanmay is fantastic, we're very happy to hear that you had a great experience with our app and team.
I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!
Hello friends at HokJor Cosmetics
We appreciate you for leaving this awesome review! We are happy Tanmay was able to assist you, we will relay your kudos to Tanmay ;-) Thank you for this great recommendation :-)
-Tanu & The Trackify Support Team
Great Experience with receiving help with set up. Everything was taken care of for me. Thank you for your assistance Deepanjoy!
Hello to our friends at Diamond Nutrition
Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.
Hello there OrthoWalk,
Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.
Stephanie & The Customer Support Team
had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !
Hello friends at Chatvabien-shop™
We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-)
-Melissa & The Trackify Support Team
The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.
Hello friends at Nice Movie Posters
We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!
-Melissa & The Trackify Support Team
Had a great call with Tanmay who helped me to optimise my settings and resolve a few issues with our Pixel. It's so good to have someone to ask about pixel issues. Thank you!
Hello friends at Oh & Co Collective
Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!
-Melissa & The Trackify Support Team
This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks,
We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Very helpful team thank you!
Hello to our friends at YOURBESTDEAL.CH
Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
Best app ever......................