Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

May 13, 2021

had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !

Chatvabien-shop™
France
3 months using the app
Trackify X replied May 13, 2021

Hello friends at Chatvabien-shop™

We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-)

-Melissa & The Trackify Support Team

April 29, 2021

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Nice Movie Posters
United States
3 months using the app
Trackify X replied May 3, 2021

Hello friends at Nice Movie Posters

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & The Trackify Support Team

August 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Netherlands
3 months using the app
Trackify X replied August 21, 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team

July 9, 2021

Had a great call with Tanmay who helped me to optimise my settings and resolve a few issues with our Pixel. It's so good to have someone to ask about pixel issues. Thank you!

Oh & Co Collective
New Zealand
3 months using the app
Trackify X replied July 12, 2021

Hello friends at Oh & Co Collective

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Melissa & The Trackify Support Team

November 23, 2023

TOP

sevenfiftystore
Italy
4 days using the app
Trackify X replied November 27, 2023

Hi sevenfiftystore,

Thanks for the 5-star review. We are here if you need us.

The Support Team

May 8, 2023

Very helpful team thank you!

YOURBESTDEAL.CH
Switzerland
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at YOURBESTDEAL.CH

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

April 12, 2018

Best app ever......................

Beeknee
United States
3 months using the app
October 20, 2022

Very good customer service. They even called me to install the app properly! Great job. I recommend

Neobba
France
3 months using the app
Trackify X replied October 20, 2022

Hello to our friends at Neobba

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

May 2, 2023

The very best and fastest customer service I know! I was helped so well and quickly. Very nice! Thank you

Marley Mae
Netherlands
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at Marley Mae

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

December 12, 2022

Amazing and really quick support! Very easy to set up the app and love the fact that I can organize my pixels in so many ways! Recommend!

Renstedt.dk
Sweden
3 months using the app
Trackify X replied December 13, 2022

Hello to our friends at Renstedt.dk

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Trackify Support Team