Trackify Facebook Pixel,TikTok , 777 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for optimizing Facebook advertising through enhanced tracking and management of multiple Facebook Pixels. It's praised for its easy setup, user-friendly dashboard, and ability to resolve tracking issues. The app is also appreciated for improving Return on Ad Spend (ROAS) and integrating well with other Shopify apps. Many commend the customer support for their prompt and helpful service.
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I was excited at first because it was recommended by a good friend. Followed all the steps in the videos but some of them aren't updated and missing information. Contacted support, they took a day just to tell me to turn off my ad blocker... It was really weird, they have a "clean uninstall feature" which is suppose to delete all code... yet I tried it and it doesn't remove all the code. Been contacting support since but they take forever... Will be looking for another option.
Excellent Service! Installed the app and immediately got a call to install it right. definitely recommended
Hello to our friends at Vellana
Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
Update on 7th September 2021 - The idea was to increase the facebook conversions, but sadly don't know why facebook conversions are all time low. Will wait for this month else will have to go back to facebook channel from shopify which was giving better results for free. Update on 25th September - we decided to uninstall trackify. Our ROAS dropped from 5 to 2.5 after this. Trackify team kept saying it's now because of trackify but, we find no other reason why ROAS should drop. After clicking clean uninstall, still code is lying on shopify. This is not a good app.
Hello friends at GOGIRGIT.COM
Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have
-Tanu & The Trackify Support Team
Thanks for the awesome support. The best support and app so far! I was having a hard time finding an app for pixel tracking and API but this is the one you truly need. Not only that they track well but also the optimization is good. Just want to thank the support team for assisting me with my concern.
Hello to our friends at Tmall327
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X, and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Awesome support team. I had an issue with my ATC events firing double. They got on a zoom call with me to get this fixed! It is a bit pricy though, that's why I removed a star!
Hello to our friends at MULUDA.FR
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
I just installed the app. I will review the performance later but the support was excellent from Dylan for the onboarding process.
Hello to our friends at Artdesigna Glass Printing Wall Arts
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
Very pleased about this app. I particularly would like to mention Dylan Green, a customer service representative at Trackify that has been extremely helpful. With extreme professionality he made me fully understand the quality of this app.
Hello, friends at PhysioRev
Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Dylan know that his assistance is greatly appreciated :-)
Tanu & The Trackify Support Team
DO NOT WASTE MONEY AND TIME!!!
All "positive" reviews definitely have to be fake.
Being as objective as possible:
-It only tracks 90% of "View Content" (it misses around 10%).
-It does not track "Add to Cart" events 0%.
-It does not track "Sales" events 0%.
-Customer support is nonexistent, only answered me once. Their answer was a link to watch their training videos. (Not even troubleshooting videos, only set up training videos). I have sent them minimum 5 emails asking for solution but no answer at all.
It is not a cheap app. For $20 dollars the developer should at least have respect for their customers and answer to them with a simply "I do not know how to solve the "X" technical issue, here is your money back".
DO NOT TRY IT!!!
WASTE OF MONEY AND TIME
The support is really top notch.
They helped me set up my pixel for screen sharing. Thanks to Dylan for his great help. I am very satisfied
Hello, friends at Zatout.fr
We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it!
-Tanu & The Trackify Support Team
They have really great support team they call me through ZOOM set up everything for me Thank you so much
Hello friends at Coocoo Cats
We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)
-Melissa & The Trackify Support Team