Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

May 19, 2023

I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify:

Great Support Team:
One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable.

Fast Response Time:
In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution.

Great App:
At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app.

In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.

Vege Label
United States
18 days using the app
Trackify X replied May 25, 2023

Hi Vege Label,

Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations!

We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help!

Tanu & The Trackify Support Team

February 13, 2020

Amazing App! I wonder why it is not widely known. This is a MUST for all general stores in different niches, otherwise your pixel will never be as clean and exact as your competitions.
Also quick, friendly support and clear instruction.
Highly recommend

trendsales24
Germany
17 days using the app
March 14, 2022

I used Trackify because I heard so much about it and because of my situation with Facebook, I needed Trackify to track my ad performance. Not going to lie, I'm not a natural tech-savvy person and the first look at the Trackify layout make my head spin. So I ask for supoort, Just spoke to Deepanjoy, he helped me, now I have some idea what to do. And hopefully with time, I will be a pro with Trackify. This is not just another app, its an essential for me, for my business. And the Trackify team proved they are there to support you all the way.

Blitzlilac
Australia
17 days using the app
Trackify X replied March 15, 2022

Hello to our friends at Blitzlilac

Thank you so much for taking out the time to leave such a wonderful review. We're delighted to hear that you are enjoying Trackify X and it has become essential to your business. We are glad Deepanjoy could assist you! We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!!

Cheers,
Pushpesh & the Trackify Support Team

Edited June 19, 2023

i desactivate ut apps why u continue charging me STOP it now....................................................!!! stop

MAGROUN
Tunisia
17 days using the app
Trackify X replied June 20, 2023

Hello to our friends at MAGROUN

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify.

We are sincerely sorry about what happened here; it is not normal for our app. We work extremely hard to ensure that every merchant who uses our app has an A+ experience. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email/text message regarding your payment charges. Please contact our support team, and they will refund your amount. We look forward to working with you again.

We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve any issues. We work hard to ensure that every merchant using our app has an A+ experience.

Tanu & The TrackifyX Support Team

June 8, 2021

I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.

RISIS.com
Singapore
Over 1 year using the app
Trackify X replied June 14, 2021

Hello friends at RISIS.com

We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-)

-Melissa & The Trackify Support Team

October 25, 2023

very nice support and very good tracking

Mein Shop
Germany
16 days using the app
Trackify X replied October 31, 2023

Greetings Mein Shop,

Thanks for leaving this 5-star review. We love to hear that you received the support you needed and that Trackify give you the tracking you are looking for. We are here if you need us!

The Trackify Support Team

January 2, 2023

An incredibly useful and intuitive application, excellent and with an incredibly excellent support team!! ^^

REYES ECOMMERCE S.L.
Spain
16 days using the app
Trackify X replied January 2, 2023

Hello to our friends at REYES ECOMMERCE S.L.

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

April 28, 2021

Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.

cozycoolclothes
New Zealand
15 days using the app
Trackify X replied April 29, 2021

Hello friends at cozycoolclothes

Thank you for leaving us this great review! We are thankful for great customers like you! We wish you and your store all the best online :-)

-Melissa & The Trackify Support Team

February 23, 2023

Great support provided by Deepanjoy! was able to get on a call the same day with no delay and was able to get everything setup. Highly recommend.

THEHEAVENPATCH
France
15 days using the app
Trackify X replied February 24, 2023

Hello to our friends at THEHEAVENPATCH

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

September 6, 2021

Awesome customer support and very user-friendly. It's still early days but I hope that our data will be more visible soon.

byselenathelabel
Australia
14 days using the app
Trackify X replied September 7, 2021

Hello friends at byselenathelabe

We are happy we could assist you! Thank you for your kind words we really appreciate it! :-)

-Tanu & The Trackify Support Team