Trackify Facebook Pixel,TikTok , 765 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.
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This app automatically makes changes to your live theme as soon as it is installed without any notice or option to install in a dev theme. In our case, it completely wiped out our checkout.liquid file (Shopify Plus) making it impossible for customers to checkout. After reverting the code, just the action of opening the app broke it again. Please be extremely cautious if you want to try this app and work with a Shopify Expert to install and test on a dev environment first.
Hi, Pete's, Thanks for raising your concern. We worked hard to get this resolved for you. Please email us if there is anything else we can do to help you?
We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Let us know how else we can serve you? Thanks so much.
Tanveer & The TrackifyX Support Team
Pathetic customer support. The app founder is also the one of the customer service executive even if he's online he'll not reply to your queries. Also very egoistic and blatantly refused to solve my problem told me that it is facebook problem
If you check the other reviews you'll notice that our customer service is usually getting the highest praises. Rarely users have such a bad attitude and are impatient with Facebook features that they won't take the time to learn how things work and rather blame the app or the support or whatever... We don't really have any further explanation or apology in this case. Just moving on and doing our best.
Great customer support answering questions. They give you zoom calls if you need it and walk through the process to make sure everything is properly set up. Also gift you support understanding the app... Great for checking my facebook stats. Thanks!
Hello to our friends at regalosdiamor
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Great support from Dylan, hop in the Zoom, and helped me to setup the pixel.
It's my first time using Trackify so I will have another review after I see how it works.
Hello to our friends at Wixlure
Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Cheers,
Pushpesh & the Trackify Support Team
Very professional company. I installed the app and was immediately offered a zoom call to set it up. Setup was quick and easy. Special praise to the employee Deepanjoy.
Hello to our friends at Grand Candy Online Shop
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Trackify Support Team
best app for multipixel and very good support by mr tanmay...i would suggest to use this app.........
The support I was given was amazing. I was able to chat with someone via zoom as I was confused about a few things. They helped me out a lot and helped me understand the way the system works. Thanks again for your help.
Hello, friends at Darlin' Daisy Boutique
We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Dylan was amazing and really nice helping me set everything up. He made it super easy and showed me exactly step by step how to set it up!
Hello to our friends at Dagmi Outdoors
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Dylan was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
I tried this app for a day and had trouble. Now my store is counting double conversions and my pixel wont fire correctly. DO NOT USE
Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.
Hello to our friends at Fc Sports
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team