Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

September 6, 2022

Great customer support! I downloaded the app, had some doubts if i was doing all correctly, and someone immediately jumped on a zoom call with me!
Remomended.

narebeauty
United States
13 days using the app
Trackify X replied September 7, 2022

Hello to our friends at narebeauty

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

March 2, 2022

Great support, App show accurate reports. very helpful. We have been using it for several days now, and we see some reports that could help us scale our ads.

Almadeloto
United States
12 days using the app
Trackify X replied March 3, 2022

Hello to our friends from Almadeloto

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

January 5, 2023

The whole Trackify team is very diligent and helpful! Specially Deepanjoy who just jumped on a zoom call and revised all my set up and helped me fixed some issues in no time!

Thank you!

RB

Home Sprouts
United States
12 months using the app
Trackify X replied January 9, 2023

Hello, friends at Home Sprouts

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

June 3, 2022

Fantastic customer support!! Deepanjoy was extremely patient and helpful, great experience! App is good too

Geminia
United States
12 days using the app
Trackify X replied June 3, 2022

Hello to our friends from Geminia

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

October 20, 2022

I have a problem to install trackify and thanks to Dylan for helping me out. Good to talk to you. Thanks

letshopcrazy
Australia
12 days using the app
Trackify X replied October 20, 2022

Hello to our friends at letshopcrazy

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Meppel24
Netherlands
12 days using the app
Trackify X replied September 5, 2023

Hi Meppel24,

Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help!

Stephanie and the Customer Support Team

December 1, 2021

Was a great help, got my account sorted straight away! Dylan helped through a zoom meeting and made sure it was working correctly.

Landooz
United Kingdom
12 days using the app
Trackify X replied December 3, 2021

Hi, Landooz,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

Edited September 9, 2021

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

MD Complete Skincare
United States
About 1 year using the app
Trackify X replied July 27, 2021

Hello friends at MD Complete Skincare

We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-)

-Tanu & The Trackify Support Team

September 13, 2021

I love the support from Tanmay!
Thanks, good app.
It helps me with my tracking.
I really liked the support

Suki Mats™
Belgium
12 days using the app
Trackify X replied September 14, 2021

Hello, friends at Suki Mats™

We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Tanmay was such a great help to you! :-)

-Tanu & The Trackify Support Team

June 12, 2023

Very good customer service, they helped me immediately! The results are easy to read, very good app!

Cassita
Belgium
12 days using the app
Trackify X replied June 14, 2023

Hello to our friends at Cassita

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team