Reviews (881)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.
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I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !
REALLY GREAT APP - if it actually worked, but its full of bugs and every time you reach the Support they say its must be a Facebook bug.... Spend oceans of time trying to make it work but i gave up
Thanks for your review, Jonas! Sorry you weren't happy with our service. I went through all your customer service tickets from the past 10 days and they all refer to the catalog and feed builder feature of Trackify. There are in fact irregularities ("bugs") in Facebook concerning that feature, and we have done what we could to help you mitigate and resolve the issues you were facing.
Since there are some complexities involved with the catlaog in Facebook itself, we would be happy to assist in actually setting up the catalog to your liking in your Facebook account so you don't have to spend time figuring it out yourself.
The Trackify Feed Builder is one of the most powerful feed builder apps in Shopify, and is definitely up to the task of running great DPA ads. Besides that, it is only a side feature of our app.
We would invite you to take us up on our offer and appreciate your consideration of giving us an opportunity to change your review.
Best app ever......................
Top-notch developers with excellent customer support. I read the bad reviews about this app and i thought this app would not be worth it, But when i installed the app, their customer support was really quick in helping setting up the app, i would recommend to not read any review and test the app yourself and you will come to know the benefits of the app. MONEY WELL SPENT!!!
its not the 1st time using these guys, best shopify trackers available. top notch. no errors, even tiktok after trying lots contacts with shopify and tiktoks because catalogs errors, here was simply! and all ok- special thanks to deepanjoy ! thanks
Greetings to you oTeuAnel,
Thanks for leaving us such a great review. We are happy that we have the best trackers available and that they are benefiting your store. It is also great to hear that Deepanjoy could assist you with what you needed.
Stephanie & The Customer Support Team
Integrated the app because they are promising following:
Optimize your pixel for more conversions with Advanced Matching feature
But could not find anything about this once I logged in paid - would appreciate your help.
Signed Up With A Mentorship Program And My Coach Recommended Trackify As Part Of Our System. Super-Impressed By It's Capabilities and ESPECIALLY THE CUSTOMER SUPPORT...Being New At Anything is hard enough and great and prompt support is so crucial to me as a newcomer to tracking data for FB Pixel and Ads,
Can't wait to Master THis. Thanks Thomas. Cheers!
:) Thanks, everything work well ! It's ok !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent App for E-commerce business using shopify platform. No need to worry anymore on FB pixel as Trackify just do it for you automatically. Phew..
Hi, Thank you for your support Deeepanjoy. Very helpfull.
Quick settings and very clear. Thank you!
Hello to our friends at Goodielicious-amsterdam.nl
Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team