Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

September 5, 2023

This is my first time using trackify and I was confused how to set everything up and how to use the app properly. Deepanjoy got on a zoom call with me and explained everything amazingly till I understood it all. The customer service is amazing thank you so much!

Stay Well Australia
Australia
8 days using the app
Trackify X replied September 6, 2023

Hello Stay Well Australia,

Thank you for taking the time to leave such a great review. We are glad that you reached out to let Deepanjoy assist you with what you needed to understand. We are here for you when you need us and do not hesitate to reach out anytime. It is great that Trackify X Facebook Pixel can benefit your business!

Stephanie & The Customer Support Team

April 19, 2023

A good solution for missing purchase Info. thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Alistore
Morocco
7 days using the app
Trackify X replied April 21, 2023

Hello to our friends at Alistore

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

February 21, 2020

Took a few minutes to setup, there are other competing apps available but I think what makes Trackify stand out is their superior customer service. I had a ton of questions in terms of getting the setup right, used their live chat and got all of my questions answered. Would highly recommend.

Factory Direct Savers
United States
7 days using the app
December 10, 2021

I was looking how to fix the analytics issue and found trackify, it is a very complete app making easy to work on the campaigns analytics, but I was surprised by the support team, they not only welcome to be a user, they help me to configure every aspect, troubleshoot my tracking issues while we were on a zoom session. something other apps should follow as a good example of how to be a professional with the product they are selling.
Kudos to the trackify team

AMVIM Style
United States
7 days using the app
Trackify X replied December 13, 2021

Hello to our friends from AMVIM Style

Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Trackify Support Team

February 23, 2023

Just installed this app and it solves my problem of pixel tracking, duplication of events. Thank you Dylan for amazing customer support, its apt and timely. Super excited to see the results

otakusheaven
India
7 days using the app
Trackify X replied February 24, 2023

Hello to our friends at otakusheaven

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

October 13, 2021

best app what i see ! works fine, with good overview nice support nice videos for tutorial and you can make your ads better

Dr-Kopfhoerer
Germany
7 days using the app
Trackify X replied October 15, 2021

Hello, friends at Dr-Kopfhoerer

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-)

-Tanu & The Trackify Support Team

March 24, 2023

Amazing support, Quick, effective, they jump straight on a Zoom call to explain things and show you when you have questions.

Boho Boutique
United States
7 days using the app
Trackify X replied March 27, 2023

Hello to our friends at Boho Boutique

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

July 27, 2019

Awesome app that solved my problem with pixel id for each product.. and awesome customer support, i'm very happy with this.

tboxshop
Brazil
7 days using the app
April 20, 2023

Great support and great app! By the first day I installed the app, I am very satisfied by the app and its support team, especially Deepanjoy! Thanks guys, keep it up!

Leelashome
United Kingdom
7 days using the app
Trackify X replied April 21, 2023

Hello, friends at Leelashome

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

October 18, 2021

Testing and hopefully will improve the tracking. Support were a great help Tanmay did a video call with me to walk me through the complete set up.

RetroBros
Ireland
7 days using the app
Trackify X replied October 19, 2021

Hello, friends at RetroBros

We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it!

-Tanu & The Trackify Support Team