TrackingMore ‑ Order Tracking

TrackingMore ‑ Order Tracking

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

August 13, 2018

Languages

English, French, German, Italian, Spanish, Portuguese (Portugal), and Chinese (Simplified)

Works with

Shopify Flow, Shippo ‑ Shipping Made Easy, ShipHero Inventory & Shipping, EcoReturns: AI Powered Returns, Klaviyo: Email Marketing & SMS, Dropshipman, PageFly

Optimize Order Tracking to reduce WISMO, upsell new products, and boost brand awareness.

Automatically sync your orders and update shipping information from over 1100 carriers worldwide. Your customers can easily get order shipping updates on the multilingual tracking page and proactive customer notifications without asking the "Where is my order?" question. Upsell new products via. feature products & discount upsell on tracking page and emails. Provide the pre-sale and post-purchase estimated delivery date to build customer confidence and boost conversion rate.

Automatically sync your orders and update shipping information from over 1100 carriers worldwide. Your customers can easily get order shipping updates on the multilingual tracking page and proactive customer notifications without asking the "Where is my order?" question. Upsell new products via. feature products & discount upsell on tracking page and emails. Provide the pre-sale and post-purchase estimated delivery date to build customer confidence and boost conversion rate. more
  • Integrate over 1100 carriers with accurate carrier detection and auto-sync order
  • Manage all orders in the shipment dashboard, monitor exceptions
  • Customized tracking page & notifications to boost sales and engage customer back
  • Estimated delivery date (EDD) on product & cart pages to boost conversion rate
  • Perfect for dropshipping mode, hide or replace keywords of shipping details

Pricing

14-day free trial

FREE

Free to install

250 shipments per month (Free)

  • Integration with 1,100+ carriers
  • Customizable tracking page
  • Auto-detect carrier
  • Estimated delivery date
  • Multilingual dashboard
  • 24/7 support

Basic

$9/month

Key features and services (Start from 300 shipments per month)

  • Bulk export shipment
  • Customizable notification
  • Email notifications
  • Dropshipping mode (word masking)
  • Discount upsell
  • Advance summary report

Pro

$59/month

Advanced tools to optimize post-purchase experience (Start from 2,000 shipments per month)

  • Multilingual tracking page
  • Delivery performance analytics
  • Klaviyo integration
  • Customer feedback survey
  • Remove TrackingMore branding

Enterprise

$219/month

A custom plan built to scale (10,000+ shipments per month)

  • All features in Pro, plus:
  • Custom Integration
  • Custom carrier integration
  • Dedicated account manager

FREE

Free to install

250 shipments per month (Free)

  • Integration with 1,100+ carriers
  • Customizable tracking page
  • Auto-detect carrier
  • Estimated delivery date
  • Multilingual dashboard
  • 24/7 support

Basic

$9/month

Key features and services (Start from 300 shipments per month)

  • Bulk export shipment
  • Customizable notification
  • Email notifications
  • Dropshipping mode (word masking)
  • Discount upsell
  • Advance summary report

Pro

$59/month

Advanced tools to optimize post-purchase experience (Start from 2,000 shipments per month)

  • Multilingual tracking page
  • Delivery performance analytics
  • Klaviyo integration
  • Customer feedback survey
  • Remove TrackingMore branding

Enterprise

$219/month

A custom plan built to scale (10,000+ shipments per month)

  • All features in Pro, plus:
  • Custom Integration
  • Custom carrier integration
  • Dedicated account manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

335 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and user-friendly interface. They appreciate its features like manual carrier change for shipments, real-time order status updates, and customizable tracking page. The app is known for automating tracking and reporting, saving time and effort. Exceptional customer service, particularly from team members Ashley, Richie, Mary, and Lester, is frequently mentioned. The app is cost-effective with a free plan and is praised for its reliability, performance, and professional tone. It significantly reduces customer inquiries about order status.

October 18, 2022

We use TrackingMore to assist with external reporting. We get an automated download of our data every month which then updates all reports so we can track our delivery performance. A task that used to take a few hours a week now takes quite literally no time at all since it is fully automated, absolutely love TrackingMore and would be lost without it. I contacted support to help with one of the automations recently and they did a fantastic job in getting it resolved for us. If you need your shipping data in a clean, meaningful format to review delivery performance then this will be instrumental to you! We dont use the full functionality of TrackingMore but I know it does so much more too Shout out to Richie in support for being so helpful!

Something & Nothing
United Kingdom
5 months using the app
TrackingMore replied October 28, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

January 5, 2023

Seamless tracking updates to customers & Support Is Lightning Fast at responding! Ashely is always kind, helpful, and patient! This is my first tracking app so for a beginner it could not be any easier to set up. The tracking page is very professional and goes hand in hand with my brand colors. Emails can be sent to customers by checking a box and keeping them updated on their delivery. Within the emails, I can showcase my top-selling products which in turn will hopefully lead to more sales. Such a great tracking app that is better than others I tested prior to TrackingMore. Don't make the mistake and choose a different tracking service. Nothing but positives from me and I am excited to see the future of TrackingMore

helobath
United States
5 months using the app
TrackingMore replied January 5, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

October 1, 2023

I can't emphasize enough how Trackingmore, especially Richie, their customer support representative, made my initial experience outstanding.

When I started using Trackingmore, I expected the basics of package tracking. However, I received so much more.

Their user-friendly interface made tracking multiple shipments effortless, even for a beginner like me. But what truly stood out was Richie's exceptional assistance. Whenever I had a question or concern as a newcomer, he provided expert guidance and swift solutions, ensuring I felt confident in using their services.

In summary, Richie's invaluable help and Trackingmore's user-friendly platform exceeded my initial expectations. I wholeheartedly recommend their services, especially for those new to package tracking. Thank you, Trackingmore, and a big shoutout to Richie for making my first experiences stress-free and efficient!

Fragrance Warehouse
South Africa
13 days using the app
TrackingMore replied October 3, 2023

Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. We are overjoyed to hear that your initial experience exceeded expectations.

We look forward to serving you even better in the future.

Best regards,

Trackingmore Team

About this app

Launched

August 13, 2018

Languages

English, French, German, Italian, Spanish, Portuguese (Portugal), and Chinese (Simplified)

Works with

Shopify Flow, Shippo ‑ Shipping Made Easy, ShipHero Inventory & Shipping, EcoReturns: AI Powered Returns, Klaviyo: Email Marketing & SMS, Dropshipman, PageFly

Built by TrackingMore

About TrackingMore

4.8 average rating

5 years building apps for the Shopify App Store

Support

Send a message

service@trackingmore.org

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