TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (943)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing customer experience with easy order tracking and a customizable tracking page. It supports both traditional and dropshipping models and performs well on mobile devices. The analytics provide detailed shipping insights, improving customer service. Merchants also praise the responsive and efficient customer support, recommending the app for its functionality and value, including a beneficial free plan option.
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I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
One Word. Wow! This app is wonderful, it has all the essentials and more. It also has a lot of quick integrations that similar apps are missing. I want to thank Ashley for all her help. Highly recommend it! 5 stars all the way.
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. We will make sure to let Ashley know about your good feedback.
If there's anything specific you love or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team
We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.
One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.
In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!
We appreciate your compliment!
We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.
Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.
Warm regards.
Team Trackingmore
I appreciate Asha's support. It helped me with what I needed.
Thank you for your thoughtful review! We're excited to hear that everything went smoothly and that our customer service team could assist you in resolving any issues.
If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you.
Kind regards,
TrackingMore Team
I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.
Thank you for taking the time to leave us a review.
We're glad to hear that our service suits your business needs and enhances your brand.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
I was hesitant to pay the money but manually fulfilling orders has been quite time consuming, this is saving me at least 30 minutes a day so well worth it!
Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled that our app was easy to set up and that our team was able to help resolve any concerns you had.
If there’s anything more we can do to improve your experience or any other thoughts you'd like to share, we’re always ready to listen.
Warm regards,
TrackingMore Team
TrackingMore is an awesome app. It is easy to use and I love how you can add Track Your Order capability to your store for added customer satisfaction.
We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.
Kindly regards.
TrackingMore team
The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!
We are grateful for your fantastic 5-star rating.
We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.
Kindly regards.
TrackingMore team
I found the app easy to use, I had an issue that has been solved quickly and I am very happy for that! The Tracking Page is smooth and beautiful to see. I would like to thank the people in customer support with whom I interacted till now: Ashley, Asha and Richie; they have been really kind; thank you!
We appreciate your compliment!
We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.
Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.
Warm regards.
Team Trackingmore
First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team