Reviews (293)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamless Shopify integration and real-time order tracking, enhancing customer satisfaction. It's praised for its analytics, customization, and language localization, allowing tailored tracking pages and streamlined carrier info. The app is easy to set up, user-friendly, and reliable, positively impacting shipping logistics. Customer support is consistently described as exceptional, with a responsive and professional team, making it a top choice for high-volume operations.

October 3, 2024

Le support est très réactif. Réponds à tous.

Le page "Help Center" contient beaucoup trop d'article à lire ce qui est complètement mon déboussolant, en même temps cela permet de tout couvrir, tout.

Malheureusement, c'est vraiment mal structuré.

Il devrait faire des tutoriel vidéo.

SpeedLock™
Switzerland
4 months using the app
TrackingMore replied October 4, 2024

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Nous apprécions votre commentaire honnête et serions ravis d'en savoir plus sur votre expérience afin d'améliorer nos services.

Nous vous avons contacté par courrier électronique et nous attendons votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre travail et espérons pouvoir améliorer votre expérience avec notre plateforme.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe TrackingMore

April 18, 2022

Great support from Chris who helped me sort out an issue with notifications. As a new merchant it wasn't straight forward but Chris sorted it out for me.

Little Bambini Boutique
Australia
About 2 months using the app
TrackingMore replied April 18, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

May 13, 2024

Rapidos en resolver un inconveniente, tiene todas las herramientas necesarias para que funcione en la tienda, ya sea de manera automatizada, o de manera manual, lo que hay que mejorar es que falta proveedores de envio locales, de mi país pero por el resto es genial, buen trabajo.

ZEKYN
Ecuador
14 days using the app
TrackingMore replied May 14, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

June 18, 2020

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.

The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.

This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com

Solid app, very functional and I do recommend it.

JustStuffISell.com
United States
4 days using the app
March 8, 2022

hey guys, happy with the application. Simple, setup made in 15 minutes and good help of the support team. Now le't's see how clients will react :)

Cellsius | Parce que vous le valez bien
Switzerland
About 22 hours using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

July 1, 2023

L'application est relativement compliquée à prendre en main. Cependant, le SAV est très réactif et compétent. Merci !

Bijoux Chrétiens
France
8 months using the app
TrackingMore replied July 3, 2023

Merci pour votre retour sur notre application TrackingMore.

Nous vous serions très reconnaissants si vous pouviez nous faire part des fonctions compliquées et de la manière dont vous aimeriez qu'elles soient simplifiées. Nous sommes impatients d'enquêter et d'offrir une solution qui dépassera vos attentes.

N'hésitez pas à nous contacter si vous avez d'autres questions ou préoccupations.

Merci d'avoir choisi TrackingMore.

Cordialement,
L'équipe TrackingMore.

January 20, 2026

Buono

JADE BRAND
Italy
13 days using the app
TrackingMore replied January 21, 2026

Grazie per aver dedicato del tempo a condividere il tuo feedback.

Apprezziamo la tua recensione e vorremmo saperne di più sulla tua esperienza per migliorare i nostri servizi.

Ti abbiamo contattato via email e attendiamo con ansia la tua risposta per poterti assistere ulteriormente. Apprezziamo la tua attività e non vediamo l'ora di migliorare la tua esperienza con la nostra piattaforma.

Cordiali saluti,
Team TrackingMore

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

December 24, 2024

great software

Tortoogle Bay
United States
About 7 hours using the app
TrackingMore replied December 25, 2024

We truly appreciate you taking the time to leave a review and share your thoughts with us! 🌟

It’s wonderful to hear that you think our software is great. We’d love to learn more about your experience and hear any suggestions you may have to help us make it even better. 😊

We’ve also sent you an email and are excited to hear back from you. Your feedback is important to us, and we’re dedicated to improving your experience with our platform. 💛

Best regards,
The TrackingMore Team

July 25, 2024

Great customer service

SNEC30
India
About 1 hour using the app
TrackingMore replied July 26, 2024

Thank you for your feedback.

We value your honest review and are eager to learn more about your experience to better our services.

We’ve contacted you via email and hope you’ll respond so we can provide further assistance. We appreciate your business and look forward to improving your experience with our platform.

Best regards,
The TrackingMore Team