TrackingMore ‑ Order Tracking , 410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and customizable tracking page. They appreciate the real-time updates on order statuses, the ability to manually change carriers for shipments, and its seamless integration with Shopify. The app's cost-effectiveness and free plan are also praised. Customer service is noted for its quick response, with specific staff members often mentioned for their exceptional assistance. Merchants also value the feature of showcasing top-selling products in customer emails and the customization support offered, even in the free version.
Refine
-
By rating
I been using this app for a year now, some technical glitches between now and then which is fine, however, there has been an issue that I contacted support 4 times about but it was still un resolved, the issue is in the product recomnedation in the tracking page, images doesn''t show for some reason, 4 times and no fix, very disappointed, I think I will switch to another app now.
Hello there!
I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue.
Best Regards,
Chris | Trackingmore
Was great right up to the point that they pulled tracking for Royal Mail just after I bought tracking for 300 orders. Tracking is usually delayed also by half a day which makes for some unhappy customers. Not a great experience.