TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (977)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience with detailed, real-time shipment updates and a customizable tracking page that matches store branding. It features a user-friendly interface, comprehensive analytics, and robust dropshipping support. The seamless Shopify integration facilitates smooth setup and operations, while the customer support is praised for its responsiveness and effectiveness across all subscription levels.

December 19, 2024

Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out.

Books and You
India
8 months using the app
TrackingMore replied December 22, 2024

Hi there,

Thank you so much for your kind words! 🌟

While we’re always working to improve and address any small issues, we’re thrilled to hear that our support team made a positive impact. 💙

Your feedback inspires us to keep going above and beyond for our customers! 🚀

Best Regards,
TrackingMore team

December 5, 2024

AWESOME app, fully customizable, SUPERFAST support and its just awesome. Richie was so nice and fast to respond and help me.

For all dropshippers: You can remove where the parcel comes from so if its from china your customers will not now. (But always best to be transparent of course)

This app is also very cheap for being a tracking app compared to others which i really appreciate. 10/10 100%.

Soliva.se
Sweden
24 days using the app
TrackingMore replied December 8, 2024

Hi there,

Thank you so much for your AMAZING review! 🌟 We’re thrilled to hear you love the app’s customizability and speed, and it’s wonderful to know Richie was able to assist you so quickly.

We truly appreciate your recommendation for dropshippers and your kind words about our pricing—your support means the world to us! 💖 If there’s ever anything else we can do for you, just let us know.

Thanks again for being an awesome part of our community!

Best regards,
TrackingMore Team

November 30, 2024

I’ve been using this tracking app for a while now, and I have to say, it’s been an excellent experience so far! The app is incredibly easy to use, and it provides real-time updates on my shipments, which is so helpful. I love how quickly I can see where my packages are and when to expect them. The interface is clean and intuitive, and notifications are timely and accurate. Overall, it’s made tracking my orders so much more convenient. Highly recommend this app to anyone who wants to stay on top of their deliveries!

Nexgift
Canada
17 days using the app
TrackingMore replied December 2, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and efficient to use.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 21, 2024

TrackingMore has been a game-changer for our order tracking process! The interface is super easy to navigate, and it integrates seamlessly with our Shopify store. What really stood out was the exceptional customer service. A special shoutout to Asha, who was incredibly helpful and responsive! She answered all my questions quickly and made sure everything was set up perfectly. Thanks to TrackingMore and Asha, our customers are now better informed about their orders, which has improved our overall satisfaction rates. Highly recommend!

ChillCraze
China
3 months using the app
TrackingMore replied October 22, 2024

Thank you for sharing your feedback with us!

We’re delighted to know that our support team was able to help you via live chat and address your concerns.

Our goal is to ensure you have the best experience possible. If there’s anything more we can do to enhance your experience, please feel free to reach out.

Warm regards,
The TrackingMore Team

December 6, 2024

i've been using this app for a while and its fantastic the customer service is next level, Richie helped me solve an issue i had, highly recommend

TableFab
United States
9 months using the app
TrackingMore replied December 8, 2024

Hi there,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been loving the app and that our customer service exceeded your expectations. Richie will be so happy to know she could help you out! 😊

Your recommendation means the world to us, and we’re always here if you need anything else. Thanks again for your support! 🚀

Kind regards,
TrackingMore Team

December 10, 2024

i've been using this app for a while and its fantastic the customer service is next level, Ashley helped me solve an issue i had, highly recommend

Maison Clair
Germany
5 months using the app
TrackingMore replied December 12, 2024

Hi there,

Thank you so much for the amazing review! 😊 We're thrilled to hear that you've had a great experience with our app, and that Ashley was able to assist you. 🌟

Your recommendation means a lot to us! If you ever need help again, don't hesitate to reach out. We're here to help!

Best regards,
TrackingMore Team

October 28, 2024

I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!

L&C Avenue
France
4 months using the app
TrackingMore replied October 29, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

November 14, 2024

the app is nice and easily customizable, paid plan is pretty cheap and not totally necessary, and support is great, Ashley was extremely helpful

ClareSkin
Canada
About 2 months using the app
TrackingMore replied November 17, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 29, 2024

This app does exactly what it promises. A very efficient tracking way for our Swiss business clients. It offers a good level of language localization options as well as a very high level of personalization on the way the information are displayed on the tracking page. The support is also important and in the first 2-3 days of implementation both Victoria and Asha from the support team has been very responsive and quick in resolving a couple of challenges we had with CSS scripts. Highly reccomended.

AlemaProShop
Switzerland
6 days using the app
TrackingMore replied December 30, 2024

Thank you so much for your fantastic review! 🌟 We’re so happy to hear that our app is making things easier for your business and that the customization and localization features worked well for you.

It’s fantastic to hear how Victoria and Asha were able to support you. Your kind words mean so much to us! 💛

If you ever have more feedback or need any help, just let us know. We’re always here to support you.

Warmly,
The TrackingMore Team 🌟

October 18, 2024

I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.

7ohplus
United States
4 months using the app
TrackingMore replied October 20, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our service suits your business needs and enhances your brand.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team