TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (946)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing customer experience with easy order tracking and a customizable tracking page. It supports both traditional and dropshipping models and performs well on mobile devices. The analytics provide detailed shipping insights, improving customer service. Merchants also praise the responsive and efficient customer support, recommending the app for its functionality and value, including a beneficial free plan option.

August 26, 2024

I got verry nice help from Asha! You can ask anything and the customer service will provide the right information. I had alot of questions but they were solved verry quick!

Lunessa
United Kingdom
2 days using the app
TrackingMore replied August 28, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 3, 2024

Le support est très réactif. Réponds à tous.

Le page "Help Center" contient beaucoup trop d'article à lire ce qui est complètement mon déboussolant, en même temps cela permet de tout couvrir, tout.

Malheureusement, c'est vraiment mal structuré.

Il devrait faire des tutoriel vidéo.

SpeedLock™
Switzerland
4 months using the app
TrackingMore replied October 4, 2024

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Nous apprécions votre commentaire honnête et serions ravis d'en savoir plus sur votre expérience afin d'améliorer nos services.

Nous vous avons contacté par courrier électronique et nous attendons votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre travail et espérons pouvoir améliorer votre expérience avec notre plateforme.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe TrackingMore

October 20, 2024

Perfect and very helpful support :D

Zanora
Sweden
20 days using the app
TrackingMore replied October 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

August 20, 2024

they have a very nice and professional customer service team .. I got an amazing help from Richie .. she is very kind and helpful.. I recommend the app.

Seek The Treat
Kuwait
11 days using the app
TrackingMore replied August 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

November 19, 2024

Hello, I am happy to deal with this beautiful application in the customer service it provides, because communicating with the assistant Richie is beautiful and very comfortable in her kindness, quick response and quick understanding of customer problems. I thank her and thank those in charge of this application :)

Bellezzawow
Jordan
About 3 hours using the app
TrackingMore replied November 21, 2024

Thank you for leaving such a great review! We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth.

We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us!

Sincerely,
TrackingMore Team

September 10, 2024

Many thanks, Richie
An Angel in Disguise for all the assistance

mhlangathedude!
South Africa
Over 1 year using the app
TrackingMore replied September 12, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

October 21, 2024

so far so good. Thank You!

GiftForMen.Shop
United States
13 days using the app
TrackingMore replied October 23, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

Edited December 4, 2024

real time updates

My Store
United States
9 days using the app
TrackingMore replied November 26, 2024

We're so grateful for your wonderful review and 5-star rating! It's fantastic to know that our app worked well for you and that our support team provided the help you needed.

Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions!

Warm regards,
TrackingMore Team

November 5, 2024

Asha was incredibly helpful in setting up the app.

The tracking page allows customers to easily monitor their order status and shipment progress without leaving our site. It integrates seamlessly with our website and Shopify. Additionally, the app provides valuable analytics.

Rozin Beauty Care
United Kingdom
About 1 hour using the app
TrackingMore replied November 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 8, 2024

Une super application très pratique. Une assistance très efficace. Merci à Asha pour sa pugnacité, sa patience et sa réactivité. Elle a été parfaite.

WeRoadtrip
France
5 months using the app
TrackingMore replied October 10, 2024

Nous sommes reconnaissants pour votre fantastique note de 5 étoiles. Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement vos encouragements. Si quelque chose de spécifique vous a plu ou si vous avez des commentaires, veuillez nous contacter.

Cordialement.
TrackingPlus d'équipe