TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (927)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

August 14, 2024

very good support and fast response. thank you so much

GetCasie US
United States
7 months using the app
TrackingMore replied August 15, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

July 25, 2024

Very helpful customer service, always quick to reply and solve any issues. Highly recommended

Desiros
Italy
11 months using the app
TrackingMore replied July 26, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

October 3, 2024

Le support est très réactif. Réponds à tous.

Le page "Help Center" contient beaucoup trop d'article à lire ce qui est complètement mon déboussolant, en même temps cela permet de tout couvrir, tout.

Malheureusement, c'est vraiment mal structuré.

Il devrait faire des tutoriel vidéo.

SpeedLock™
Switzerland
4 months using the app
TrackingMore replied October 4, 2024

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Nous apprécions votre commentaire honnête et serions ravis d'en savoir plus sur votre expérience afin d'améliorer nos services.

Nous vous avons contacté par courrier électronique et nous attendons votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre travail et espérons pouvoir améliorer votre expérience avec notre plateforme.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe TrackingMore

October 20, 2024

Perfect and very helpful support :D

Zanora
Sweden
20 days using the app
TrackingMore replied October 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

August 5, 2024

Great services.. staff member Richie explained all as i needed some information.. Thank you.

Kingdom of Inspirations
United Kingdom
29 days using the app
TrackingMore replied August 8, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 21, 2024

so far so good. Thank You!

GiftForMen.Shop
United States
13 days using the app
TrackingMore replied October 23, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

October 8, 2024

Une super application très pratique. Une assistance très efficace. Merci à Asha pour sa pugnacité, sa patience et sa réactivité. Elle a été parfaite.

WeRoadtrip
France
5 months using the app
TrackingMore replied October 10, 2024

Nous sommes reconnaissants pour votre fantastique note de 5 étoiles. Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement vos encouragements. Si quelque chose de spécifique vous a plu ou si vous avez des commentaires, veuillez nous contacter.

Cordialement.
TrackingPlus d'équipe

November 5, 2024

Asha was incredibly helpful in setting up the app.

The tracking page allows customers to easily monitor their order status and shipment progress without leaving our site. It integrates seamlessly with our website and Shopify. Additionally, the app provides valuable analytics.

Rozin Beauty Care
United Kingdom
About 1 hour using the app
TrackingMore replied November 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 8, 2024

good experience with Customer Support Service.

Zap nail
United States
5 days using the app
TrackingMore replied October 10, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

September 22, 2024

Great client support and great app ! Thank you !

Mon Duo Parfait
France
About 1 month using the app
TrackingMore replied September 23, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your appreciation. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team