Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and variety of features, including a customizable tracking page, notifications, and estimated delivery dates. They appreciate the real-time tracking information, dashboard for order status, and seamless integration with various platforms. The easy setup, affordable pricing plans, and exceptional customer service are also praised. The app's customization options, such as changing the font style on the tracking page, are a bonus.

April 8, 2024

Richie was really helpful

Prezlo
United States
11 days using the app
TrackingMore replied April 11, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 12, 2024

App perfetta e ricca di funzionalità. Assistenza immediata. Ashley è stata molto gentile e super competente.

Pomelia
Italy
14 days using the app
TrackingMore replied February 13, 2024

Apprezziamo il tuo complimento!

Siamo felicissimi che tu abbia trovato il nostro servizio soddisfacente, apprezziamo davvero il tuo supporto.

La tua valutazione ci ispira a continuare a puntare alla grandezza fungendo da utile promemoria del motivo per cui amiamo ciò che facciamo.

Warm regards.
Team Trackingmore

March 18, 2024

My experience with TrackingMore has been fantastic so far! Ashley, the agent I spoke with, was incredibly helpful in removing their branding from my tracking page.

Glow Toons
United Kingdom
About 3 hours using the app
TrackingMore replied March 20, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 8, 2023

Ive been having som problems with TrackingMore and i have wrote to the customer service twice to get help. But they never answer me. I don't seem to be able to get in touch with them with my problems.

MILOMINI
Sweden
About 1 month using the app
TrackingMore replied December 10, 2023

Hi there,

We sincerely apologize for the inconvenience you've experienced with TrackingMore. We understand how frustrating it can be when you're seeking assistance and not receiving a prompt response.

We are actively investigating the communication issues you've encountered. We have reached out to you via email, and hopefully we can offer a resolution to your concern.

Moreover, to address your current concerns, you can reach out to our chat support in the app for prompt response.

I appreciate your patience as we work to make things right.

Thank you for your understanding.

Best regards,
TrackingMore Team

November 29, 2023

it is the best app for customizing your tracking page with a clean tracking page look, one of the best upsell offers, and a nice and easy-to-navigate app.

Solograb
United States
3 months using the app
TrackingMore replied November 30, 2023

We appreciate you taking the time to write a review for us.

We're happy to hear that you found our monitoring app useful and that our live chat support team was able to help you with any problems you were having.

We value your recommendation and work hard to give our clients the greatest experience possible. Please get in touch with us if there is anything more we can do to make your experience better.

Warm regards,

Trackingmore

January 17, 2024

Great app! Wonderful customer service! Ashley is the best!

PrettyStash ✨
India
2 months using the app
TrackingMore replied January 18, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 18, 2024

fonctionnalités vraiment top , tracking très facile à mettre en place, la provenance du pays des produits reste discret , pour le dropshipping c'est top. Je recommande vivement !

WARM UP Style
France
2 months using the app
TrackingMore replied January 19, 2024

Nous apprécions votre compliment !

Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien.

Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
TrackingMore Team

February 5, 2024

Great customer service!I highly recommend!

The Collar Collection
United Kingdom
7 days using the app
TrackingMore replied February 6, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 1, 2023

Great value. User friendly. Perfect for a shopify beginner. Really helpful in presenting a more professional and efficient image to inspire customer confidence

Jamsdotta
United Kingdom
About 1 month using the app
TrackingMore replied December 5, 2023

We sincerely appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards,
Team Trackingmore

March 3, 2024

THE APP IS SO AWESOME AND IT HAS PERFECT PLANS WHICH DONOT COAST ALOT OF MONEY. IT WILL HELP ANY DROPSHIPPER IN HIS STORE

HMB249
United States
About 1 hour using the app
TrackingMore replied March 7, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team