TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (971)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and customizable tracking page that enhances customer satisfaction and aligns with store branding. It features a user-friendly interface, seamless Shopify integration, comprehensive analytics, and language localization, beneficial for international businesses. The app is noted for its easy setup, reliable operation, and accurate notifications. Customer support is also praised for its responsiveness and effectiveness.

October 28, 2024

I appreciate how Richie helped me today.

ECOSENTIALAU
Australia
2 months using the app
TrackingMore replied October 30, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

December 17, 2024

Customer service is great. I hope it the app will be a pleasant experience. It's just what I was looking for.

Ethernal
United States
About 1 hour using the app
TrackingMore replied December 19, 2024

Hi there,

Thank you so much for the 5-star review! ⭐ We're thrilled to hear that our customer service met your expectations. 😊 We’re confident the app will provide the pleasant experience you’re looking for.

If you need any help, feel free to reach out anytime. 💬

Best regards,
TrackingMore Team

September 20, 2024

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!

AGATHON FIT
India
5 months using the app
TrackingMore replied September 22, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 21, 2024

Ashley est une merveilleuse assistante relation client et elle m'a bien aidez pour la configuration de cette super application !

Recondition-World
France
2 months using the app
TrackingMore replied November 22, 2024

Merci beaucoup pour votre avis si positif ! Nous sommes ravis d'apprendre que notre équipe de support a pu vous aider à résoudre vos problèmes via le chat en direct et que votre expérience avec notre application s'est déroulée sans accroc.

Nous cherchons constamment à nous améliorer, alors n'hésitez pas à nous faire part de vos idées ou suggestions supplémentaires !

Cordialement,
TrackingMore

February 19, 2025

not used it yet but looking forward to using it to progress my business

Orchid&Oak
United Kingdom
5 minutes using the app
TrackingMore replied February 22, 2025

A big thank you for your 5-star rating! 🌟 We're thrilled to know that you are interested with our app. Your feedback means a lot to us. 🎉

If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨

Best wishes,
TrackingMore Team

November 19, 2024

Hello, I am happy to deal with this beautiful application in the customer service it provides, because communicating with the assistant Richie is beautiful and very comfortable in her kindness, quick response and quick understanding of customer problems. I thank her and thank those in charge of this application :)

Bellezzawow
Jordan
About 3 hours using the app
TrackingMore replied November 21, 2024

Thank you for leaving such a great review! We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth.

We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us!

Sincerely,
TrackingMore Team

January 26, 2025

my favourite app, very useful and functional. great customer service

Before the High Street
United Kingdom
About 3 hours using the app
TrackingMore replied January 27, 2025

Thank you for your 5-star rating! 🌟 We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. 💬

Best regards,
Trackingmore Team

September 25, 2024

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

Nomica
Australia
7 days using the app
TrackingMore replied September 27, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 29, 2024

Good

MaZzzia
France
2 months using the app
TrackingMore replied January 1, 2025

We are so grateful for your fantastic 5-star rating! ⭐

It makes us ecstatic to know that you found our service satisfactory, and we sincerely value your encouragement. If there’s something specific you liked or if you have any comments, please don’t hesitate to reach out. 🗨️📩

Kind regards,
TrackingMore Team 🌟

November 28, 2024

Snelle service en vriendelijk personeel! App werkt ook goed

SMARTSPORTER
Netherlands
12 months using the app
TrackingMore replied December 1, 2024

We're so grateful for your wonderful review and 5-star rating! It's fantastic to know that our app worked well for you and that our support team provided the help you needed.

Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions!

Warm regards,
TrackingMore Team