TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (928)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

September 4, 2024

Top comme application

Ecritab
France
About 2 months using the app
TrackingMore replied September 6, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

September 29, 2024

love it
good customer service

My Velora
United Kingdom
About 14 hours using the app
TrackingMore replied October 1, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

September 4, 2024

It is an amazing app

AryaAura
India
24 days using the app
TrackingMore replied September 5, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 17, 2024

Great customer service. Great app

TAMMY & BENJAMIN
France
1 day using the app
TrackingMore replied November 19, 2024

Thank you for your thoughtful review! We're excited to hear that everything went smoothly.

If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you.

Kind regards,
TrackingMore Team

August 19, 2024

Thank you so much

Bitzy
Türkiye
2 months using the app
TrackingMore replied August 21, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 1, 2024

Asha is amazing, thank you

Très Elite
Canada
1 day using the app
TrackingMore replied October 2, 2024

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

June 12, 2024

The app is just not providing real time carrier updates. Every time we get in touch with support they refresh the data to update the delivery status which defeats the purpose.

Fair to say this issue has started over the past few months only.

Zoomlite
Australia
10 months using the app
TrackingMore replied June 13, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

October 28, 2024

I appreciate how Richie helped me today.

ECOSENTIALAU
Australia
About 2 hours using the app
TrackingMore replied October 30, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 14, 2024

very good

GLOW
Türkiye
3 days using the app
TrackingMore replied November 17, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

June 27, 2024

Very great support by Ashley and very quick. Tracking works well for my store

Mijiro
France
3 months using the app
TrackingMore replied June 29, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team