TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (972)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and customizable tracking page that enhances customer satisfaction and aligns with store branding. It features a user-friendly interface, seamless Shopify integration, comprehensive analytics, and language localization, beneficial for international businesses. The app is noted for its easy setup, reliable operation, and accurate notifications. Customer support is also praised for its responsiveness and effectiveness.

November 14, 2024

very good

GLOW
Türkiye
2 months using the app
TrackingMore replied November 17, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

October 22, 2024

very good app and very good customer service thank you Mrs. Richie for your help and kindness

elegantparfums
Switzerland
8 days using the app
TrackingMore replied October 24, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 8, 2024

good experience with Customer Support Service.

Zap nail
United States
4 months using the app
TrackingMore replied October 10, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

December 10, 2024

Do not support first mile + last mile trackings numbers on different carriers.
If the tracking number is updated or change country no tracking number is available.
Tracking history go back to start.
Have you ever shipped inside Europe or from China to Europe with changing tracking numbers or changing tracking systems ?

Àlainn Fashion
France
18 minutes using the app
TrackingMore replied December 12, 2024

Hi there,

We’re sorry to hear about your experience. 😔

We understand how important it is to have accurate and continuous tracking, especially with multiple carriers and changing tracking numbers.
We're constantly working to improve our system and appreciate your insights. In addition, we have also reached out to you via email to further provide resolution.

If you need further assistance, please feel free to reach out to our support team—we're here to help! 😊

Best regards,
TrackingMore Team

September 30, 2024

First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.

The Kitchen Tool Kit
United Kingdom
7 days using the app
TrackingMore replied October 2, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 17, 2024

Appli vraiment indispensable pour qui veut assurer un meilleur suivi de ses commandes et par ricochet limiter le stress des potentiels clients en attente de leur commande.

FEUSSIPOINT
United States
10 days using the app
TrackingMore replied November 19, 2024

Merci d'avoir pris le temps de partager votre avis.

Nous apprécions votre retour honnête et aimerions en savoir plus sur votre expérience afin d’améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse pour pouvoir vous aider davantage. Nous apprécions votre confiance et avons hâte d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingMore

September 14, 2024

TrackingMore is an awesome app. It is easy to use and I love how you can add Track Your Order capability to your store for added customer satisfaction.

Wellness Shine
United States
About 2 months using the app
TrackingMore replied September 17, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 7, 2024

Es ist eine super App und der Service ist auch einfach nur Fantastisch!

PetsHeartYou
Germany
28 days using the app
TrackingMore replied November 9, 2024

Wir sind dankbar für Ihre fantastische 5-Sterne-Bewertung. Wir freuen uns sehr, dass Sie unseren Service zufriedenstellend fanden, und schätzen Ihre Ermutigung aufrichtig. Wenn es etwas Bestimmtes gibt, das Ihnen gefallen hat, oder wenn Sie Anmerkungen haben, kontaktieren Sie uns bitte.

Mit freundlichen Grüßen,
Das TrackingMore-Team

October 11, 2024

I highly recommend it! Ultra-fast and fantastic support. Excellent service both in customer service and customization. For those just starting out, it's very good, as they offer 100 free quota per month. I would like to especially thank Ashley who gave me excellent support in setting up the account.

IWACE
United Kingdom
About 4 hours using the app
TrackingMore replied October 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our app has provided you with the service you need.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 23, 2024

good

We The Sisterhood Gift Emporium
United Kingdom
About 1 month using the app
TrackingMore replied November 26, 2024

Thank you for your thoughtful review! We're excited to hear that everything went smoothly and that our customer service team could assist you in resolving any issues.

If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you.

Kind regards,
TrackingMore Team