TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

July 2, 2024

App works really well and has all the important features required. Very impressed by the support speed and effectiveness. They answer in seconds and jump on to fix any issue you may have. Highly recommended.

Dog Nation
Australia
About 20 hours using the app
TrackingMore replied July 3, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 1, 2024

Good app, and quick customer support

Mi Stylo
India
About 1 hour using the app
TrackingMore replied October 3, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

July 8, 2024

Great Customer Service. Quick response!

UseGreenProducts.com
United States
3 months using the app
TrackingMore replied July 10, 2024

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 12, 2024

I've been using this app for a few days and i can say it's pretty good and recommended.

FreakyTrends
Canada
3 months using the app
TrackingMore replied June 13, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

August 4, 2024

Good tracking link

Malaysia Bike accessories Paradise
Malaysia
2 days using the app
TrackingMore replied August 5, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

May 8, 2024

Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.

The Right Buy Store
Ireland
Over 3 years using the app
TrackingMore replied May 9, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

August 4, 2024

great experience, translates to my desired language with ease (need basic plan to do so though)

Incanto di Milano
Australia
14 minutes using the app
TrackingMore replied August 5, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

August 23, 2024

nice

Athlete Freedom
Portugal
22 days using the app
TrackingMore replied August 27, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

Edited August 14, 2024

Thanks to Ahsley for helping me.

TenderMumilk
Australia
9 days using the app
TrackingMore replied August 8, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 17, 2024

Appli vraiment indispensable pour qui veut assurer un meilleur suivi de ses commandes et par ricochet limiter le stress des potentiels clients en attente de leur commande.

FEUSSIPOINT
United States
About 2 hours using the app
TrackingMore replied November 19, 2024

Merci d'avoir pris le temps de partager votre avis.

Nous apprécions votre retour honnête et aimerions en savoir plus sur votre expérience afin d’améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse pour pouvoir vous aider davantage. Nous apprécions votre confiance et avons hâte d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingMore