TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (927)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
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I love this app so what I like most is the customer service, they are always there to answer questions and resolve problems directly. Thanks
We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.
Warm regards.
Team Trackingmore
I appreciate Asha's support, it helped me with what I needed
We truly appreciate your fantastic review! It's great to know that you found the app easy to set up and that our support team was able to assist you in a timely manner.
Your feedback encourages us to continue improving, and we’d love to hear any suggestions you have for further enhancing your experience. Feel free to reach out anytime!
Best regards,
TrackingMore Team
I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
Asha was very helpful in setting up the app.
The tracking page makes it easy for customers to track their order status and shipment progress while staying on our site. The page easily integrates into our website and into Shopify. An added bonus is the analytics provided by the app.
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team
Been okay since im starting the app, still need to browse throught and see how it works with my store.
Thank you for taking the time to share your feedback.
We appreciate your honest review and would love to understand more about your experience to improve our services.
We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.
Best regards,
TrackingMore Team
TrackingMore has been a game-changer for our order tracking process! The interface is super easy to navigate, and it integrates seamlessly with our Shopify store. What really stood out was the exceptional customer service. A special shoutout to Asha, who was incredibly helpful and responsive! She answered all my questions quickly and made sure everything was set up perfectly. Thanks to TrackingMore and Asha, our customers are now better informed about their orders, which has improved our overall satisfaction rates. Highly recommend!
Thank you for sharing your feedback with us!
We’re delighted to know that our support team was able to help you via live chat and address your concerns.
Our goal is to ensure you have the best experience possible. If there’s anything more we can do to enhance your experience, please feel free to reach out.
Warm regards,
The TrackingMore Team
I highly recommend it! Ultra-fast and fantastic support. Excellent service both in customer service and customization. For those just starting out, it's very good, as they offer 100 free quota per month. I would like to especially thank Ashley who gave me excellent support in setting up the account.
Thank you for taking the time to leave us a review.
We're glad to hear that our app has provided you with the service you need.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
I got verry nice help from Asha! You can ask anything and the customer service will provide the right information. I had alot of questions but they were solved verry quick!
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
the app is nice and easily customizable, paid plan is pretty cheap and not totally necessary, and support is great, Ashley was extremely helpful
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
they have a very nice and professional customer service team .. I got an amazing help from Richie .. she is very kind and helpful.. I recommend the app.
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team