TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

January 25, 2023

really good support is incredible fast and patiently about the problem and kind with people thanks a lot

Bordel-demiaou
France
About 1 year using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

April 18, 2023

I was having an issue and they offered me immediate help, a very good app, and Great Customer Support!

Sseva
Morocco
About 1 year using the app
TrackingMore replied April 24, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

February 1, 2023

I'm writing the review because of some random Cat gif that popped up on my screen when I initially said I didn't want to leave a review...

VTKix
United States
About 1 year using the app
TrackingMore replied February 1, 2023

YES! No one can resist it! Cats are purr-fect!

March 4, 2024

Ashley is very efficient, very knowledgeable and very pleasant. Despite my lack of English, she uses short sentences so that everyone can understand. Thank you and see you soon.

Maskia
France
7 months using the app
TrackingMore replied March 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

January 13, 2023

veldig god hjelp å få. annsatte kommer med god service og endrer på mye får att en skal trives med appen.

LettereHjem
Norway
About 1 year using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

June 27, 2022

Super service client, j'ai eu un petit soucis au niveau de l'envoi des emails de notifications et une personne très gentil, professionnel et agréable m'a aidé. Merci beaucoup!

Malahi-Oficial
France
About 1 year using the app
TrackingMore replied June 29, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 3, 2021

Amazing support! Very quick response time by the support team! Very easy to use as a tracking app! very customisable

Snugcube
Australia
About 1 year using the app
October 31, 2023

Funktioniert super

Dentidrip
Austria
About 1 year using the app
TrackingMore replied November 2, 2023

Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie den Zugang zu unserem Support als einfach empfunden haben und freuen uns, dass Ihnen das Erscheinungsbild unseres Trackers vom ersten Moment an gefällt. Ihre Bewertung erinnert uns daran, warum wir lieben, was wir tun, und motiviert uns, weiterhin nach Exzellenz zu streben.

Beste grüße,

Trackingmore-Team

March 19, 2024

i'm new to the app, they have a fantastic customer care. thank you very much for your support!

PostureBros
Italy
5 months using the app
TrackingMore replied March 21, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

January 25, 2021

the app is great. It has graphics and automated notification systems for your clients for each process in the shipment. it's very good!! and its support is efficient and decisive, a good store must have this app as an ally without a doubt

Palmolive.Store
Spain
About 1 year using the app