Reviews (766)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and user-friendly interface, ideal for managing multiple shipments. They value the customizable tracking page and intuitive dashboard that enhances customer experience and provides real-time order status updates. Praised for its reliable tracking information and exceptional customer support, notably from staff members Ashley and Richie, the app is also appreciated for its seamless Shopify integration and affordability, making it suitable for both new and experienced store owners.

May 8, 2024

10/10 Overall Experience, Fast response, friendly and helpful agents

okidokibro.com
Bulgaria
About 1 month using the app
TrackingMore replied May 9, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found out that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 16, 2024

Great experience with a support team. Ashley helped me a lot with initial parameters for the app. Fast and efficient service. Thanks !

Arcadia
France
8 days using the app
TrackingMore replied May 18, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 12, 2024

I had a very positive experience with this app. I find this easier to use and set up than aftership, maybe it's just me. The customer service rep at the chat was super helpful. I really like the interface and ease of use.

Frolic Meadow
United States
About 20 hours using the app
TrackingMore replied May 14, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 11, 2024

useful so far. Richie was helpful

Ahoix
Türkiye
About 2 months using the app
TrackingMore replied May 14, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 20, 2024

Great app, Great Services, Great Customer care support. Everything is full package. Nice app and recommend to everyone.

MyLittleTales
India
1 day using the app
TrackingMore replied June 23, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

April 29, 2024

I recommend 100%, very helpful, kind, resolved my situation very quickly. Top-notch service.

alpenkaut
France
24 days using the app
TrackingMore replied April 30, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

April 24, 2024

It has an effective and fast support team. I would definitely recommend it.

Novyle
United Kingdom
10 days using the app
TrackingMore replied April 25, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

June 26, 2024

It might be my second review. because I haven't seen this level of amazing support in a very, very long time! This company is amazing. the product works. and their service is speedy and professional ! *****

GoPiscine
Canada
About 3 hours using the app
TrackingMore replied June 27, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 24, 2024

Super good service

Still Comfort
Ireland
20 days using the app
TrackingMore replied June 26, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

May 3, 2024

really good app even if i have some troubles with translate settings, the support team is really reactive

Osseia
France
9 days using the app
TrackingMore replied May 7, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team