Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly and customizable order tracking system. It's praised for providing real-time updates, allowing manual changes to carriers and shipping status, and integrating seamlessly with Shopify and other carriers. The app is also appreciated for its cost-friendly and valuable free plan. Customer service, particularly representatives like Ashley, Richie, and Mary, is frequently commended for being quick and efficient. The app is seen as a valuable tool for e-commerce businesses, enhancing customer transparency and convenience.

September 25, 2023

Having been using it that much as I should but will

Rahzchest
United States
6 months using the app
TrackingMore replied September 27, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible .

We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 15, 2023

i am very happy with my subscription, it's a good Apps very useful and very great Clients Services, thanks to Ashley she was perfect :).

Afrovanilla
France
1 day using the app
TrackingMore replied November 16, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

September 14, 2023

Excellent outil de suivi de colis: TrackingMore est un ajout essentiel à ma boutique Shopify. Il permet de suivre les colis de manière transparente, ce qui améliore l'expérience de mes clients. Les informations en temps réel sont précieuses pour mon site internet.
Le support client de TrackingMore est excellent. Ils sont toujours prêts à aider, que ce soit pour résoudre des problèmes techniques ou pour fournir des informations. Cela a renforcé ma confiance dans cette application.

AutoLuso
France
4 months using the app
October 15, 2023

Very good application, with fantastic customer support, always there, any questions, and even provides advice!

OkayBazar
France
4 days using the app
TrackingMore replied October 17, 2023

Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues. Your satisfaction is our priority, and we're here to assist you whenever you need.

Best regards,
Trackingmore Team

August 26, 2023

I had an amazing experience with Richie from TrackingMore's support team. She expertly solved my tracking issue with genuine care and promptness. Richie's friendly and patient assistance truly stands out. Kudos for such top-notch service!

TransformaBall
United Kingdom
2 months using the app
TrackingMore replied August 29, 2023

Thank you!!

We take pride in knowing that we've met your expectations and left a positive impression.

Once again, thank you for taking the time to share your thoughts with us. If there's anything more we can do for you or any way we can make your experience even better, please don't hesitate to let us know.

Best regards,

The Trackingmore team

July 28, 2023

I really like the design of the app! I also wanted to change a view things and needed some help from the support team. They replied within minutes and solved the issue quick :) Can really recommend it!

The Fitness Outlet
Germany
5 months using the app
TrackingMore replied July 30, 2023

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track.

We believe that open communication with our customers is essential, so if you ever have any suggestions or additional feedback, we'd love to hear from you. Your insights are invaluable in helping us grow and provide the best possible service.

Sincerely,

The Trackingmore team

October 27, 2023

I really love this app. It helps my customers to track their order from time to time

Qapla Creations
India
1 day using the app
TrackingMore replied October 31, 2023

Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues. Your satisfaction is our priority, and we're here to assist you whenever you need.

Best regards,
Trackingmore Team

August 31, 2023

The assistence is byong good an the app over all is straight forward and has abt all i need from a tracking page.

Range-less
Portugal
21 days using the app
TrackingMore replied September 3, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

Best regards,

The Trackingmore team

November 16, 2023

Amazing app

Etooly
United States
About 3 years using the app
TrackingMore replied November 20, 2023

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,

Trackingmore Team

November 7, 2023

I needed the service, what a pleasant girl, she served me very well, she freed me up for the job I needed, I loved it, thank you!

La Tienda Mix
Brazil
About 23 hours using the app
TrackingMore replied November 9, 2023

Thank you for your positive feedback! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Best regards,
Trackingmore Team