TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (927)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

May 15, 2024

Richie helped me a lot. Good application

Ma boutique
United Kingdom
26 days using the app
TrackingMore replied May 18, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

July 25, 2024

C’est facile l’utilisation

LASTKING
United Kingdom
About 6 hours using the app
TrackingMore replied July 26, 2024

Merci d'avoir pris le temps de partager vos commentaires.

Nous apprécions votre avis honnête et aimerions en savoir plus sur votre expérience pour améliorer nos services.

Nous vous avons contacté par e-mail et attendons avec impatience votre réponse afin de pouvoir vous aider davantage. Nous apprécions votre entreprise et sommes impatients d’améliorer votre expérience avec notre plateforme.

Cordialement,
TrackingPlus d'équipe

June 27, 2024

Mycket bra! Jag rekommenderar.

NorddicSerrenity
Sweden
4 days using the app
TrackingMore replied June 29, 2024

Tack för att du tog dig tid att dela din feedback.

Vi uppskattar din ärliga recension och vill gärna förstå mer om din upplevelse för att förbättra våra tjänster.

Vi har kontaktat oss via e-post och vi ser fram emot ditt svar så att vi kan hjälpa dig vidare. Vi värdesätter din verksamhet och ser fram emot att förbättra din upplevelse med vår plattform.

Vänliga hälsningar,
TrackingMore Team

February 8, 2024

great app

MYNEXTRENDZ
United States
About 1 hour using the app
TrackingMore replied February 11, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

September 25, 2023

Having been using it that much as I should but will

Rahzchest
United States
Over 1 year using the app
TrackingMore replied September 27, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible .

We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

Edited May 25, 2023

Very hard to keep track of this app sometime. They are constantly making changes in order to try to improve and sometime it affects my previous settings that have already been setup.

however the team is top notch and they always do the best to resolve the issue in a timely manner.

Chaussures Robustes
United States
Over 1 year using the app
TrackingMore replied May 16, 2023

Hello there!

Thank you for taking the time to update your recent experience with us. We're committed to making things right and making your experience better.

Your feedback is valuable to us, and we want to ensure that we're providing the best possible service to our merchants.

Thank you again for sharing your feedback with us.

Wish you have better experience with us & a prosperous business~

Best regards,

TrackingMore Support Team

Edited June 17, 2022

They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.

HOD-Business-Group
Australia
3 days using the app
TrackingMore replied May 31, 2022

Dear Shopify Seller
1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support.
2. We successfully helped you to automate the logistics to check all your shipments.
3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously, I think that we have a misunderstanding here, we will also explain this to Shopify officials.
Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user.

Best regards,
TrackingMore Shopify

July 25, 2024

4PfotenTrends
Germany
3 days using the app
TrackingMore replied July 26, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team