Reviews (335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time shipping updates and analytics, praising its customization options that align with store branding. Features like hiding the initial carrier and customizing status updates enhance its appeal. The integration with Shopify and Klaviyo, along with a user-friendly interface, simplifies tracking for both merchants and customers. Support is consistently praised for professionalism and efficiency.
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I can't live without this app. Trackingmore's triggers for Klaviyo allow me to have ultra-personalized flows in real time so that customers can know all the shipping statuses of their orders; tracking page with no mention of Chinese cities or references to cities that could compromise the store's trust and image; highly customizable. I highly recommend it; I have this app in more than three stores now, with all the automations.
给了我很大的帮助
非常感谢您的好评！✨
很高兴我们的团队能够顺利指导您完成设置。很高兴您能顺利开始使用我们的应用。💛
如果您有任何其他想法或问题，请随时联系我们！📝
此致敬礼，
团队追踪更多
Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us.
If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨
Best wishes,
TrackingMore Team
Ótimo
Agradecemos o seu elogio! ✨
Ficamos muito felizes que você tenha achado nosso serviço satisfatório e agradecemos muito o seu apoio. Sua avaliação nos inspira a continuar buscando a excelência, servindo como um lembrete útil de por que amamos o que fazemos. 🥇
Atenciosamente,
Equipe TrackingMore
Customer service is definitely very professional. Victoria cleared every single question with precise assertive answers. Highly recommended. Very good tools for an enhanced shipping logistics.
Thank you for leaving such a great review! 💛
We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. ✨
We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! 💌
Sincerely,
TrackingMore Team
Trackingmore has been an invaluable tool for my Shopify store! While I've experienced some minor issues with the app due to occasional bugs, the support team more than makes up for it. Their customer service is simply outstanding—always available, incredibly approachable, and lightning-fast in their responses. They genuinely care about their users and consistently go the extra mile to ensure everything runs smoothly. When the app is running, it works like a charm, and they’ve been fantastic about accommodating my custom requests. Their dedication to helping customers is why they deserve every one of these 5 stars. Highly recommend!
Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
works great (y)
A big thank you for your amazing 5-star rating! 🎉 We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🙌
Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 📨
Warmly,
The TrackingMore Team
Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out.
Hi there,
Thank you so much for your kind words! 🌟
While we’re always working to improve and address any small issues, we’re thrilled to hear that our support team made a positive impact. 💙
Your feedback inspires us to keep going above and beyond for our customers! 🚀
Best Regards,
TrackingMore team
Their customer service is on another level. I was primarily assisted by Ashley, but also received support from Richie. Both were extremely attentive and helpful. They resolved my issue promptly, even though it wasn’t simple or straightforward.
It’s been a long time since I’ve experienced service like this from a company—it truly sets them apart. Trackingmore is already a benchmark as an app, but the support from their agents genuinely makes me want to stick with them. 10/10.
We are grateful for your fantastic 5-star rating.✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.
Kindly regards.
TrackingMore team