TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (905)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration, user-friendly interface, and effective order tracking capabilities. They appreciate the ability to customize the tracking page to match their store branding and the comprehensive analytics that improve customer communication about order statuses. Exceptional customer support is frequently highlighted, with team members often receiving personal commendations. The app's robust free plan and reasonable pricing for upgrades make it accessible for businesses of various sizes, while the multi-functional dashboard is noted for efficiently managing and monitoring shipments.

October 28, 2024

I’d like to express my gratitude for Samantha’s outstanding support. She provided clear and precise explanations to all my questions, helping me understand TrackingMore’s features better. Her assistance was quick, professional, and friendly, which made setting up my account much easier. Thank you, Samantha, for your valuable help and patience!

L&C Avenue
France
4 months using the app
TrackingMore replied October 29, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

September 25, 2024

We've been using the TrackingMore Order Tracking app for a while now, and it's been an essential addition to our Shopify store. The setup process was incredibly smooth, and the app seamlessly integrated into our site, allowing customers to track their orders effortlessly. The clean and user-friendly interface is something we really appreciate, as it makes navigating through the various tracking options straightforward for both our team and our customers.

One feature that truly stands out is the comprehensive analytics provided by the app. Having access to detailed insights on shipping statuses has helped us improve the overall customer experience. The level of customisation available is also a huge advantage, allowing us to match the tracking page to our store’s branding which adds a professional touch.

In addition, the customer support has been excellent. Any questions we've had were answered promptly, and the team went above and beyond to help us fine-tune the settings to meet our specific needs. Their attention to detail and dedication have made a real difference, and we confidently recommend this app to other Shopify store owners looking for a reliable tracking solution. Well done!

Nomica
Australia
7 days using the app
TrackingMore replied September 27, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

October 18, 2024

I like the fact that our tracking numbers provide the update to our customers but keeps them on our site versus linking them to UPS or USPS website. Gives us that much more cred in regards to providing a quality all in one service.

7ohplus
United States
29 days using the app
TrackingMore replied October 20, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our service suits your business needs and enhances your brand.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

September 20, 2024

The app and its team are exceptional, consistently delivering effective solutions. While there may be occasional delays, they always honor their commitments, placing customer satisfaction as the highest priority. Keep up the hard work and continue refining the app to ensure long-term user loyalty. Excellent service—thank you!

AGATHON FIT
India
13 days using the app
TrackingMore replied September 22, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

July 22, 2024

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

Lifestyle Travel Trading
Australia
2 months using the app
TrackingMore replied July 23, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

September 30, 2024

First time using TrackingMore on my store tracking page. Had a syncing issue with a delivery and was sorted very quickly and efficiently by Ashley.
Very impressed so far - would highly recommend.

The Kitchen Tool Kit
United Kingdom
7 days using the app
TrackingMore replied October 2, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 23, 2024

I love this app so what I like most is the customer service, they are always there to answer questions and resolve problems directly. Thanks

UstensilesCulinaires
France
14 days using the app
TrackingMore replied October 24, 2024

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

July 31, 2024

Easy and friendly UI. Not much hassle, its quick to set up. I really appreciate their support assistance, very quick and reliable. Had conversation with Ashely on their support agent, very friendly and supportive.

Qualiride
India
2 months using the app
TrackingMore replied August 2, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

August 7, 2024

Good one. excellent support from the team. Also they are having multiple integration option.

BibleStore
India
18 days using the app
TrackingMore replied August 9, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

August 9, 2024

We've been using TrackingMore for several months now, and it's been fantastic. The platform is user-friendly, and the support team is always ready to help with any questions. It’s been a great tool for improving our customer communication."

THANKS :Richie

Belproche
United States
7 days using the app
TrackingMore replied August 11, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team