Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless tracking, and real-time order updates. They appreciate the customizable tracking page, especially for mobile users, and the estimated delivery time feature. The app's customer service is praised, particularly representatives Ashley and Richie. Merchants find the app affordable, reliable, and easy to set up, with some finding value in the free plan.

January 6, 2024

I had an issue so I contacted the live chat and Richie was great! She helped me with whatever I needed and then some more. I would definitely recommend this service.

The Amethyst Box
United States
19 minutes using the app
TrackingMore replied January 8, 2024

Thanks for the positive review!

We're happy our support team helped you, and we're always looking to improve. Let us know if there's anything else we can do for you.

Best regards,
TrackingMore Team.

March 30, 2024

Amazing

OrthoPlaisir
Switzerland
About 14 hours using the app
TrackingMore replied March 31, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

November 7, 2023

I needed the service, what a pleasant girl, she served me very well, she freed me up for the job I needed, I loved it, thank you!

La Tienda Mix
Brazil
5 months using the app
TrackingMore replied November 9, 2023

Thank you for your positive feedback! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Best regards,
Trackingmore Team

December 3, 2023

The Support team help me a lot even when I just in free plan. Thank you so much!

Memorial Gifts 4u
Singapore
3 days using the app
TrackingMore replied December 5, 2023

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

August 24, 2023

I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.

Rug Love
United Kingdom
Over 2 years using the app
TrackingMore replied August 29, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

Best regards,

The Trackingmore team

January 24, 2024

Le service que ma rendu Richie était incroyable !!

BabyCaprice
France
About 2 hours using the app
TrackingMore replied January 25, 2024

Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique !

Nous sommes ravis d'apprendre que vous avez trouvé notre application simple à configurer et que notre équipe de service client a pu vous aider efficacement.

Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir. Nous sommes là pour rendre votre expérience encore meilleure.

Cordialement,
TrackingMore Team

November 11, 2023

So far after 1 day of use after getting wonderful setup support from Mary I’m very happy. As a dropshipper many customer do no read (and it’s everywhere) that it takes 14 days to receive orders and start panicking and email me a few even rudely and this tracking helps greatly… it has a EDD feature for the product card, it integrates into to orders table showing status as well as 1 click tracking from the orders table. If it works as reliably as it has for day 1 it will be on my site for all 365.

Crystal Destiny
United States
3 days using the app
TrackingMore replied November 13, 2023

Thank you for your positive feedback! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Best regards,
Trackingmore Team

February 14, 2024

Great customer service, nice app.

Daphne Home Decor
United Kingdom
37 minutes using the app
TrackingMore replied February 15, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 18, 2023

Install was easy.

Calistea
United States
25 days using the app
TrackingMore replied December 19, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app easy to set up. We always strive to provide the best possible experience for our customers, and we appreciate your feedback. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

December 30, 2023

the best

Lucky
Belgium
3 months using the app
TrackingMore replied December 31, 2023

We appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore