TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

April 24, 2024

It has an effective and fast support team. I would definitely recommend it.

Novyle
United Kingdom
6 months using the app
TrackingMore replied April 25, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 17, 2024

I'm using this app for a couple of years now, and It's great. Richie helped me a lot today. Recommended

Melphora
Türkiye
About 2 months using the app
TrackingMore replied May 18, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple and useful and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

June 16, 2024

Excellent service de messagerie !

Coffylore
France
2 months using the app
TrackingMore replied June 18, 2024

Merci d'avoir pris le temps de nous laisser un avis.

Nous sommes heureux d'apprendre que notre équipe d'assistance a pu vous aider via le chat en direct et résoudre tous les problèmes que vous avez rencontrés.
Nous nous efforçons toujours de fournir la meilleure expérience possible.

Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore

November 18, 2024

Her şey mükemmel ve sorunsuzdu. destek ekibi her konuda yardımcı oluyor.

KidLink
Türkiye
1 day using the app
TrackingMore replied November 19, 2024

Değerli yorumunuz için teşekkür ederiz! Her şeyin sorunsuz gittiğini ve müşteri hizmetleri ekibimizin herhangi bir sorunu çözmenize yardımcı olabildiğini duyduğumuza sevindik.

Deneyiminizi daha da iyi hale getirebileceğimiz bir şey varsa veya geliştirilmesi gereken bir öneriniz varsa, sizinle bunu duymaktan mutluluk duyarız.

Saygılarımızla,
TrackingMore Ekibi

February 20, 2024

Just got off a chat with Richie who was so helpful and courteous...they do a great job @ TrackingMore to ensure that our product is working and giving us great service when needed. Fast and efficient as well as friendly who could go wrong with that!?

Silver Fox Gifts
United States
2 months using the app
TrackingMore replied February 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

March 4, 2024

Ashley is very efficient, very knowledgeable and very pleasant. Despite my lack of English, she uses short sentences so that everyone can understand. Thank you and see you soon.

Maskia
France
7 months using the app
TrackingMore replied March 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

December 5, 2023

Prefect customer service. No joke. Definitely been the most useful tool I have used for my business.

ALL CLASSY GIRLS
Canada
About 1 year using the app
TrackingMore replied December 9, 2023

We're glad to hear that you found our tracking app helpful, and our support team was able to assist you through live chat and resolve any issues you had. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 25, 2024

Je viens de découvrir mais ça semble excellent

IceOlix
United Kingdom
3 months using the app
TrackingMore replied June 26, 2024

Nous apprécions votre compliment ! Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
Suivi d'équipeplus

December 14, 2023

I recommend this for everyone. Don't do no coding or try other apps. I've done that myself and trust me, this is the best way - it is really user friendly + it gives you the choice to showcase estimated delivery time

Ninja Protector
Sweden
3 months using the app
TrackingMore replied December 18, 2023

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

August 29, 2024

Personale gentelissimo e super disponibile, app consigliata!

Trashyjunk Nailz
Italy
40 minutes using the app
TrackingMore replied September 1, 2024

Siamo grati per la tua fantastica valutazione a 5 stelle. Siamo entusiasti che tu abbia ritenuto che il nostro servizio fosse soddisfacente e apprezziamo sinceramente il tuo incoraggiamento. Se c'è qualcosa di specifico che ti è piaciuto o se hai qualche commento, contattaci.

Cordiali saluti.
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