TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

February 21, 2022

BIEN-nous ce qui vous a plu ou ce qui ne vous a pas plu dans cette application. Vos commentaires peuvent aider d'autres marchants à déterminer s'ils ont besoin de cette application.

FITFRENCHIES
France
About 1 year using the app
TrackingMore replied February 21, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

Edited May 16, 2023

This App is wonderful for dropshiper to add in your store to facilitate customers track their order. It is working perfectly and gives the best experience to your customers to check their orders, then to get response simultaneity. Please, hurry up to add the app and set it up from your Shopify online store. You'll be very happy with it

Provain Shop
United States
About 1 year using the app
TrackingMore replied May 9, 2022

Hello there!

I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the product team. We have contacted you via email, and we will do our best to solve your issue.

Best Regards,
Chris | Trackingmore

January 25, 2023

really good support is incredible fast and patiently about the problem and kind with people thanks a lot

Bordel-demiaou
France
About 1 year using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

April 18, 2023

I was having an issue and they offered me immediate help, a very good app, and Great Customer Support!

Sseva
Morocco
About 1 year using the app
TrackingMore replied April 24, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

February 1, 2023

I'm writing the review because of some random Cat gif that popped up on my screen when I initially said I didn't want to leave a review...

VTKix
United States
About 1 year using the app
TrackingMore replied February 1, 2023

YES! No one can resist it! Cats are purr-fect!

March 4, 2024

Ashley is very efficient, very knowledgeable and very pleasant. Despite my lack of English, she uses short sentences so that everyone can understand. Thank you and see you soon.

Maskia
France
7 months using the app
TrackingMore replied March 7, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

April 5, 2024

خدمة عملاء جيدة ونظام رائع

HDSport
United Kingdom
3 months using the app
TrackingMore replied April 6, 2024

نحن ممتنون لتصنيفك الرائع بـ 5 نجوم.

نحن سعداء لأنك اعتقدت أن خدمتنا كانت مرضية، ونحن نقدر بشدة تشجيعك.

إذا كان هناك شيء محدد أعجبك أو إذا كان لديك أي تعليقات، يرجى الاتصال بنا.

اليك تحياتى.
تتبع المزيد من الفريق

January 13, 2023

veldig god hjelp å få. annsatte kommer med god service og endrer på mye får att en skal trives med appen.

LettereHjem
Norway
About 1 year using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

June 27, 2022

Super service client, j'ai eu un petit soucis au niveau de l'envoi des emails de notifications et une personne très gentil, professionnel et agréable m'a aidé. Merci beaucoup!

Malahi-Oficial
France
About 1 year using the app
TrackingMore replied June 29, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 3, 2021

Amazing support! Very quick response time by the support team! Very easy to use as a tracking app! very customisable

Snugcube
Australia
About 1 year using the app