TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (913)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer satisfaction with efficient order tracking and updates. Its customizable tracking page aligns with store branding, and it offers valuable analytics and a user-friendly interface. Features include language localization and extensive customization options. The app integrates seamlessly with Shopify, is easy to set up, and provides reliable performance and exceptional customer support. It's also cost-effective, with a robust free plan and reasonably priced advanced features.

April 18, 2022

Great support from Chris who helped me sort out an issue with notifications. As a new merchant it wasn't straight forward but Chris sorted it out for me.

Little Bambini Boutique
Australia
About 2 months using the app
TrackingMore replied April 18, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

October 13, 2023

ok i did not use the app yet

Munas Store
Jordan
About 1 month using the app
TrackingMore replied October 16, 2023

Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.

If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.

Best regards,

Trackingmore Team

September 22, 2023

well, it was a great experience. I will say

afrofushiontees
Netherlands
About 1 month using the app
TrackingMore replied September 24, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 1, 2024

nice

WAAW
Portugal
About 1 month using the app
TrackingMore replied February 2, 2024

Thank you for your rating!

We sincerely appreciate your time and we are thrilled to bring more into your business.

We have reached to you via email for further assistance, and we hope you can check it out.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 26, 2023

Prise en main rapide et facile merci beaucoup

Chilly Blender
France
30 days using the app
TrackingMore replied November 27, 2023

Merci d'avoir pris le temps de nous laisser un avis.

Nous sommes heureux d'apprendre que vous avez trouvé notre application de suivi utile et que notre équipe d'assistance a pu vous aider via le chat en direct et résoudre tous les problèmes que vous avez rencontrés. Mais nous sommes désolés si vous avez rencontré de petits problèmes.

Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore

March 20, 2024

magnifique et efficace

ibrette shop
France
27 days using the app
TrackingMore replied March 21, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

December 9, 2023

awesome

PrinPost
Australia
28 days using the app
TrackingMore replied December 11, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 13, 2024

Rapidos en resolver un inconveniente, tiene todas las herramientas necesarias para que funcione en la tienda, ya sea de manera automatizada, o de manera manual, lo que hay que mejorar es que falta proveedores de envio locales, de mi país pero por el resto es genial, buen trabajo.

ZEKYN
Ecuador
14 days using the app
TrackingMore replied May 14, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

June 7, 2024

perfect

Bleame-Lumina
Italy
7 days using the app
TrackingMore replied June 9, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team