TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (971)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and customizable tracking page that enhances customer satisfaction and aligns with store branding. It features a user-friendly interface, seamless Shopify integration, comprehensive analytics, and language localization, beneficial for international businesses. The app is noted for its easy setup, reliable operation, and accurate notifications. Customer support is also praised for its responsiveness and effectiveness.

October 13, 2023

ok i did not use the app yet

Munas Store
Jordan
About 1 month using the app
TrackingMore replied October 16, 2023

Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve.

If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers.

Best regards,

Trackingmore Team

September 22, 2023

well, it was a great experience. I will say

afrofushiontees
Netherlands
About 1 month using the app
TrackingMore replied September 24, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 1, 2024

nice

WAAW
Portugal
About 1 month using the app
TrackingMore replied February 2, 2024

Thank you for your rating!

We sincerely appreciate your time and we are thrilled to bring more into your business.

We have reached to you via email for further assistance, and we hope you can check it out.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

November 26, 2023

Prise en main rapide et facile merci beaucoup

Chilly Blender
France
30 days using the app
TrackingMore replied November 27, 2023

Merci d'avoir pris le temps de nous laisser un avis.

Nous sommes heureux d'apprendre que vous avez trouvé notre application de suivi utile et que notre équipe d'assistance a pu vous aider via le chat en direct et résoudre tous les problèmes que vous avez rencontrés. Mais nous sommes désolés si vous avez rencontré de petits problèmes.

Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients et nous apprécions votre recommandation. Si nous pouvons faire autre chose pour améliorer votre expérience, n'hésitez pas à nous contacter.

Cordialement,
L'équipe TrackingMore

December 9, 2023

awesome

PrinPost
Australia
28 days using the app
TrackingMore replied December 11, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

February 23, 2024

gostei ele funciona muito bem

unicxpress
Mozambique
6 days using the app
TrackingMore replied February 24, 2024

Obrigado por reservar um tempo para compartilhar seus comentários.

Agradecemos sua avaliação honesta e adoraríamos entender mais sobre sua experiência para melhorar nossos serviços.

Entramos em contato por e-mail e aguardamos sua resposta para que possamos ajudá-lo ainda mais. Valorizamos o seu negócio e esperamos melhorar a sua experiência com a nossa plataforma.

Atenciosamente,
TrackingMore Team

June 18, 2020

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.

The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.

This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com

Solid app, very functional and I do recommend it.

JustStuffISell.com
United States
4 days using the app
March 8, 2022

hey guys, happy with the application. Simple, setup made in 15 minutes and good help of the support team. Now le't's see how clients will react :)

Cellsius | Parce que vous le valez bien
Switzerland
About 22 hours using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation! ❤️🙆‍♀️

We will do our best to make our functions better. Many customizations are coming, stay tuned!

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

November 4, 2024

By The Home
Canada
28 days using the app
TrackingMore replied November 5, 2024

Thank you for taking the time to share your feedback.

We appreciate your honest review and would love to understand more about your experience to improve our services.

We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform.

Best regards,
TrackingMore Team