TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (932)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
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great customer support and always there for help. Lea was passionate with me and with her amazing support my tracking page looks professional
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Great app, easy to use and very practical. The customer service is very efficient and available, especially Richie who kindly answered my questions
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Hello
I am happy to use this product but currently after a short period of use, the tracking page attached to my website is unable to receive data from the orders that I update in the plugin, I am currently using Use the free version and are intending to upgrade, but with an error, the customer cannot find the package location. The tracking page cannot be displayed on my store. (although on other update pages), it only shows a handful of products that have been successfully delivered. Should be afraid to use the premium version. I will change my rating if I get a correct response. Update 1: Everything is back to stability. Thanks for your quick response. I will leave 5 stars for you, and will keep watching. Thank you very much for your service.
Hi, this issue is because there are many Shopify themes that the embedded tracking page cannot be compatible with all of them, no App can I believe.
You can actually contact us via live chat or email to fix this quickly. It's resolved 12h ago already, please check.
I recommend this for everyone. Don't do no coding or try other apps. I've done that myself and trust me, this is the best way - it is really user friendly + it gives you the choice to showcase estimated delivery time
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team
Very good application, with fantastic customer support, always there, any questions, and even provides advice!
Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues. Your satisfaction is our priority, and we're here to assist you whenever you need.
Best regards,
Trackingmore Team
Thank you for the help Ashley
Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
Prefect customer service. No joke. Definitely been the most useful tool I have used for my business.
We are grateful for your fantastic 5-star rating.
We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.
If there is something specific that you liked or if you have any comments, please contact us.
Kindly regards.
TrackingMore team
amazing app, amazing customer service and I want personally to a staff called lea she is an amazing staff and she is so nice, Thank you all.
Hi there,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Best luck with your business!
Chris|TrackingMore
perfect support and fast support. thank tracking more
Thank you for taking the time to leave us a review.
We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
perfect app, perfect assistance
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team