TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

November 19, 2023

I was assisted quickly by Mary and she was very efficient in my service and even suggested improvements to my website, thank you very much Mary! Now my customers can track more safely and quickly.

Pet Tails
Brazil
5 months using the app
TrackingMore replied November 23, 2023

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.

Trackingmore team

October 18, 2022

We use TrackingMore to assist with external reporting. We get an automated download of our data every month which then updates all reports so we can track our delivery performance. A task that used to take a few hours a week now takes quite literally no time at all since it is fully automated, absolutely love TrackingMore and would be lost without it. I contacted support to help with one of the automations recently and they did a fantastic job in getting it resolved for us. If you need your shipping data in a clean, meaningful format to review delivery performance then this will be instrumental to you! We dont use the full functionality of TrackingMore but I know it does so much more too Shout out to Richie in support for being so helpful!

Something & Nothing
United Kingdom
5 months using the app
TrackingMore replied October 28, 2022

Hi there,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Best luck with your business!

Chris|TrackingMore

September 26, 2023

Réponse rapide ! J'ai eu affaire à Ashley agréable personne qui à prit son temps pour m'aider à résoudre un problème avec un numéro de suivi.

ALPHAGO
United Kingdom
5 months using the app
TrackingMore replied September 28, 2023

We are happy to know that we have contributed positively to your experience and it means the world to us. We continuously strive to create an exceptional experience for all our customers, and your feedback assures us that we're on the right track.

Best regards,

The Trackingmore team

Edited April 29, 2021

I really liked the application, it is great! It has first class support too, it served me very well ... A pity just that it is not possible to translate the Dashboard panel into my language, I tried to translate with the chrome extension but it was possible, so it is necessary to translate word by word. Other than that everything is ok. The support answered me immediately, keep it up. Great!

Loja Oficial | XploudShop®
Brazil
5 months using the app
November 16, 2023

I have been using this app for many years in several stores. The customer support is fast and very responsive. The app also good.

Kids Joy Toys
United States
5 months using the app
TrackingMore replied November 20, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

September 6, 2019

I actually like the app definitely good! its worked in a sequence and report us time by time i find this app from my friend so,I think its best for shopify tracking for customers thanks app developer.

Elleemgstylez
United States
5 months using the app
December 14, 2020

This is probably the best app to allow customers to track orders, with world-class support, Highly recommend this app.

CharmingPuzzles
Canada
5 months using the app
June 7, 2022

Fully satisfies my needs,Fully support my business development,Sunny also shared some advice on traffic, store themes, and product selection,I recommend this app,The sunny of kind words have made my day!

pandamans
China
5 months using the app
TrackingMore replied June 7, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

July 28, 2023

I really like the design of the app! I also wanted to change a view things and needed some help from the support team. They replied within minutes and solved the issue quick :) Can really recommend it!

The Fitness Outlet
Germany
5 months using the app
TrackingMore replied July 30, 2023

Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track.

We believe that open communication with our customers is essential, so if you ever have any suggestions or additional feedback, we'd love to hear from you. Your insights are invaluable in helping us grow and provide the best possible service.

Sincerely,

The Trackingmore team

June 10, 2024

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BIGDEAL SHOP
France
5 minutes using the app
TrackingMore replied June 12, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team