TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (932)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

January 5, 2023

Seamless tracking updates to customers & Support Is Lightning Fast at responding! Ashely is always kind, helpful, and patient! This is my first tracking app so for a beginner it could not be any easier to set up. The tracking page is very professional and goes hand in hand with my brand colors. Emails can be sent to customers by checking a box and keeping them updated on their delivery. Within the emails, I can showcase my top-selling products which in turn will hopefully lead to more sales. Such a great tracking app that is better than others I tested prior to TrackingMore. Don't make the mistake and choose a different tracking service. Nothing but positives from me and I am excited to see the future of TrackingMore

helobath
United States
3 months using the app
TrackingMore replied January 5, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

September 7, 2019

I needed help and they did way more than help me and i appreciate it so much.I recommend this app to any and everyone starting a store.It is easily understandable and simple layout.

Giavonn
United States
3 months using the app
September 1, 2023

Sehr gute app

Wire Light
Germany
3 months using the app
TrackingMore replied September 3, 2023

Zu wissen, dass wir positiv zu Ihrem Erlebnis beigetragen haben, bedeutet für uns die Welt. Wir sind stets bestrebt, allen unseren Kunden ein außergewöhnliches Erlebnis zu bieten, und Ihre freundlichen Worte bestätigen, dass wir auf dem richtigen Weg sind.

Beste grüße,

Das Trackingmore-Team

February 6, 2023

Great app and great support Richie helped me figure out my problem today. Very convenient to use the app

NEW WAY for your pet
Poland
3 months using the app
TrackingMore replied February 15, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

August 27, 2022

L'application est super génial. après quelque jour d'utilisation je suis ravi. le service client est toujours disponible pour aider et l'application en elle même est très pratique et une fois synchronisé à votre boutique elle peut vous aider à déceler les problèmes de livraison

EMAKUJITIA
France
3 months using the app
TrackingMore replied August 29, 2022

Bonjour à tous,

Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours avec plaisir que nous vous fournissons le support de la meilleure qualité que vous méritez. Au nom de l'équipe TrackingMore, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet.

Bonne chance avec votre entreprise!

Chris|SuiviPlus

August 9, 2023

I got help regarding customizing the tracking URL from Mary. Mary looks really really active and passionate. Awesome support I have ever seen. App Also Works like a charm.

ArtAtelier
United Kingdom
3 months using the app
TrackingMore replied August 11, 2023

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services .

Best regards,

The Trackingmore team

May 28, 2022

buena aplicación muy útil y fácil es increíble para principiantes en dropshipping u otros métodos de ecomerce

Naturemm
Spain
3 months using the app
TrackingMore replied May 31, 2022

Hola!
Muchas gracias por su apoyo a nuestro servicio de atención al cliente. Eso es una gran motivación para nosotros para proporcionar mejores aplicaciones y servicios para los clientes como usted ❤️🙆
¡Mucha suerte con tu negocio!
Si necesitas más apoyo, ¡no dudes en ponerte en contacto con nosotros!

Saludos,
Chris | Trackingmore

June 21, 2022

great customer support and always there for help. Lea was passionate with me and with her amazing support my tracking page looks professional

Kamilio
Morocco
3 months using the app
TrackingMore replied June 22, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

February 13, 2023

Great app, easy to use and very practical. The customer service is very efficient and available, especially Richie who kindly answered my questions

BlackFizz
France
3 months using the app
TrackingMore replied February 15, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

Edited September 26, 2020

Hello
I am happy to use this product but currently after a short period of use, the tracking page attached to my website is unable to receive data from the orders that I update in the plugin, I am currently using Use the free version and are intending to upgrade, but with an error, the customer cannot find the package location. The tracking page cannot be displayed on my store. (although on other update pages), it only shows a handful of products that have been successfully delivered. Should be afraid to use the premium version. I will change my rating if I get a correct response. Update 1: Everything is back to stability. Thanks for your quick response. I will leave 5 stars for you, and will keep watching. Thank you very much for your service.

trendluxy
United Kingdom
3 months using the app
TrackingMore replied September 23, 2020

Hi, this issue is because there are many Shopify themes that the embedded tracking page cannot be compatible with all of them, no App can I believe.
You can actually contact us via live chat or email to fix this quickly. It's resolved 12h ago already, please check.