TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (927)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

Edited September 19, 2024

awesome , they really care about your technical problems

Wolfepacke
United States
3 days using the app
TrackingMore replied September 18, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

September 4, 2024

The UI is easy to use and user-friendly, making setup a breeze. I highly value their support team; they’re quick and dependable. I had a pleasant and helpful interaction with Richie from support, who was both friendly and supportive.

Paraenzi
India
About 3 hours using the app
TrackingMore replied September 5, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

October 21, 2024

Generous free plan for small stores like us. The onboarding experience was straight forward and easy. Easy to use. You get branded tracking page on any plan which is a HUGE BONUS!

P S Jewellery
India
4 minutes using the app
TrackingMore replied October 22, 2024

Thank you so much for your kind words!

We’re pleased to hear that our free plan meets the needs of your store and that you found the onboarding process straightforward. It’s encouraging to know you’re finding the platform user-friendly and that the branded tracking page adds significant value to your experience.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

Best regards,
TrackingMore Team

September 17, 2024

all good. recomend

The Pet Emporium
United States
30 days using the app
TrackingMore replied September 19, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

August 26, 2024

Nice support !

plugdrive
France
2 months using the app
TrackingMore replied August 28, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

September 8, 2024

Great app. Support is always responsive and solves issues fast. Recommended for me

Ecly Cosmetics Philippines
United States
2 days using the app
TrackingMore replied September 10, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

September 26, 2024

Excellents échanges avec le service client qui est très réactif ! Je recommande à 100%

KiddiScience
France
7 days using the app
TrackingMore replied September 27, 2024

Nous apprécions votre compliment ! Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer à viser l'excellence en nous rappelant pourquoi nous aimons ce que nous faisons.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.

L'équipe Trackingmore

September 4, 2024

Top comme application

Ecritab
France
About 2 months using the app
TrackingMore replied September 6, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

September 29, 2024

love it
good customer service

My Velora
United Kingdom
About 14 hours using the app
TrackingMore replied October 1, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

September 4, 2024

It is an amazing app

AryaAura
India
24 days using the app
TrackingMore replied September 5, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team