TrackingMore Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.
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Thank you for taking the time to leave us a review.
We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
Best regards,
The TrackingMore Team
Wonderful app with many useful functions. I very much like the option to change the carriers manually for either one particular shipping or in bulk. In addition, you can update the shipping status manually, which in my case is very useful as well. In my case, the carriers for one shipping cane change several times, so the functions described above are absolute gold for me. Also, I like to mention the kind and professional support support team, that has really quick response times.
Thank you so much for taking the time to share your positive experience with our app!
We're thrilled to hear that you find our features helpful and that our support team has provided you with excellent service. We're committed to providing our users with the best possible experience and we're glad we've been able to meet your needs.
Thank you for choosing our app and we hope to continue exceeding your expectations in the future!
Ashley is perfect. she helped me very fast and helpfull! love her <3
Thank you so much !
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.
Sincerely,
The Trackingmore team
Ashley is the best customer support service. She was really great helping me out with a problem. She deserves 5 out of 5!!!
Hello there!
Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help with anything else, please feel free to contact us on the Live Chat anytime.
Wish you a prosperous business!
Best Regards,
Chris | TrackingMore
Great Customer Service. They go out of their way to help with any issues and provide tests/checks if you ask them for it.
Hello there!
Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!
Best Regards,
Chris | Trackingmore
Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.
Absolutely fantastic customer service! I've been thoroughly impressed with their responsiveness, professionalism, and dedication to resolving any issues I've encountered. They truly go above and beyond to ensure customer satisfaction. Thank you so much for your exceptional support!
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.
If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.
Best regards,
TrackingMore Team
Enjoying the app. It's simple enough and the support team are very helpful.
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments.
Sincere regards.
Team TrackingMore
Excellent app and the team is very supportive and helpful. I just started using their app the function of the app is really cool and customize anything as per your choice. Loved it absolutely.
Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.
Best regards,
Trackingmore Team
The Support team help me a lot even when I just in free plan. Thank you so much!
We appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.
Warm regards.
Team Trackingmore