TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

November 15, 2023

i am very happy with my subscription, it's a good Apps very useful and very great Clients Services, thanks to Ashley she was perfect :).

Afrovanilla
France
1 day using the app
TrackingMore replied November 16, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

Edited November 1, 2023

The app is incredibly user-friendly, boasting a clear interface and a plethora of options for customizing the tracking page. I was particularly delighted with the round-the-clock, friendly, and responsive customer support. They went the extra mile to help me change the font style on my tracking page to match the one I use throughout my entire website, even though this font wasn't originally on the list of supported fonts. I'm thoroughly satisfied with my experience and highly recommend this app!

DRAWandCARE
Ukraine
1 day using the app
TrackingMore replied November 6, 2023

I appreciate your compliments! We are overjoyed that you found our service to be satisfactory and truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

December 28, 2023

facile à utiliser

Skin chic
France
About 20 hours using the app
TrackingMore replied December 30, 2023

Nous sommes reconnaissants pour votre fantastique note de 5 étoiles. Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement vos encouragements. Si quelque chose de spécifique vous a plu ou si vous avez des commentaires, veuillez nous contacter.

Cordialement.

Trackingmore Team

July 12, 2023

This app is great! They offer a free plan that is better than other's paid plans! They have all of the carriers you want, and they will remove the branding for you if you ask. I spoke to Mary today and she was absolutely the best customer service agent I've spoken to in ages. Remember if you want to have a map and the customer's address, you will need to customize the theme that it comes with.

TENSHI FRANCE
Canada
About 20 hours using the app
TrackingMore replied July 13, 2023

Thank you so Much!

We're thrilled to hear that you had a positive experience! It's customers like you who motivate us to continually improve and provide exceptional service.

Mary is also very happy reading this .

Best regards,

The Trackingmore team

May 24, 2024

Great app. Definitely recommend!

Perfume Hut
South Africa
4 minutes using the app
TrackingMore replied May 28, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

July 2, 2024

gbb

My Store
Netherlands
TrackingMore replied July 3, 2024

Thank you for your 5-star rating! We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

July 6, 2023

This app has helped me solve the logistics tracking problem and greatly improve the timeliness of following up with customers, their team support service attitude is also excellent, I highly recommend them!

SHINE HAIR
China
About 11 hours using the app
TrackingMore replied July 6, 2023

Thank you for your glowing review of our app! We are delighted to hear that we have been able to help you solve your logistics tracking issues and improve your customer service.

At Trackingmore, we are committed to providing exceptional support to our users, and we are thrilled to know that our team has met your expectations.

Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Trackingmore!

Sincerely,
The TrackingMore Team

June 29, 2023

With their exceptional customer service, TrackingMore has seamlessly assisted me with shipment tracking. They have provided helpful and resourceful tips, ensuring that all of your tracking needs are met, which have increase the success of my business. I highly recommend TrackingMore for your business.

KAYLA LUXE
Canada
About 11 hours using the app
TrackingMore replied June 29, 2023

Thank you for taking the time to share your positive experience with TrackingMore! 😊We're thrilled to hear that our customer service and tracking tools have helped increase the success of your business.

We appreciate your recommendation and look forward to continuing to provide you with top-notch service.

The TrackingMore Team

May 16, 2022

Love this app. My customers have to check with us via email before having this app. But now they can check it as soon as they want. I’ll recommend this to others.

Uni and Nori
United States
About 10 hours using the app
TrackingMore replied May 16, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

April 18, 2024

I spoke with Ashley and she helped me with everything pretty quickly! I recommend this app and its support, specially if assisted by Ashley.

CORE
Portugal
40 minutes using the app
TrackingMore replied April 20, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team