TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (947)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing customer experience with easy order tracking and a customizable tracking page. It supports both traditional and dropshipping models and performs well on mobile devices. The analytics provide detailed shipping insights, improving customer service. Merchants also praise the responsive and efficient customer support, recommending the app for its functionality and value, including a beneficial free plan option.

August 31, 2023

Exelente atención, el servicio es genial estoy feliz de haber instalado esta app

Style99
Mexico
8 days using the app
TrackingMore replied September 3, 2023

Tus palabras resaltan la pasión y dedicación que ponemos en nuestro trabajo. Es increíblemente gratificante saber que nuestros esfuerzos han tenido un impacto positivo en su experiencia. Su reseña sirve como recordatorio de por qué amamos lo que hacemos y nos motiva a seguir esforzándonos por alcanzar la excelencia.

Atentamente,

El equipo de Trackingmore

May 16, 2022

I recommend this app, it works really well. Customers can check their orders without having to enter their shipping number, which is very convenient and provides an effective customer experience.

Sinynn
China
8 days using the app
TrackingMore replied May 16, 2022

Hello there!

Thank you very much for sharing your valuable feedback on TrackingMore with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Chris | TrackingMore

July 15, 2021

The application interface is clean and nice. It has some awesome features which are quite useful for a dropshipping store. By the way, the support is also efficient. Highly recommended.

Galaxone
Singapore
8 days using the app
April 20, 2020

one more time with this app, we have in 2 stores, this works great and support even take while to anser, they always answer very clear all information you need! it rocks! :)

your925silver
Portugal
8 days using the app
March 30, 2022

Fast and Nice service support from Tracking more even at night. Response quickly and professionally. Thank you very much.

Medicgrow
Hong Kong SAR
8 days using the app
TrackingMore replied March 30, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

October 6, 2023

It is very good

A I R
United States
7 days using the app
TrackingMore replied October 8, 2023

We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you.

Best regards,
Trackingmore Team

May 31, 2023

Wonderful app with many useful functions. I very much like the option to change the carriers manually for either one particular shipping or in bulk. In addition, you can update the shipping status manually, which in my case is very useful as well. In my case, the carriers for one shipping cane change several times, so the functions described above are absolute gold for me. Also, I like to mention the kind and professional support support team, that has really quick response times.

Turtlback - The Urban Minimalist
Germany
6 days using the app
TrackingMore replied May 31, 2023

Thank you so much for taking the time to share your positive experience with our app!

We're thrilled to hear that you find our features helpful and that our support team has provided you with excellent service. We're committed to providing our users with the best possible experience and we're glad we've been able to meet your needs.

Thank you for choosing our app and we hope to continue exceeding your expectations in the future!

August 4, 2023

Ashley is perfect. she helped me very fast and helpfull! love her <3

HydraCleaner
Germany
5 days using the app
TrackingMore replied August 7, 2023

Thank you so much !

Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence.

Sincerely,

The Trackingmore team

March 31, 2023

Ashley is the best customer support service. She was really great helping me out with a problem. She deserves 5 out of 5!!!

Kayak Lighting
United Kingdom
4 days using the app
TrackingMore replied April 24, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

January 15, 2023

Great Customer Service. They go out of their way to help with any issues and provide tests/checks if you ask them for it.

KnickKnacks Central
United States
4 days using the app
TrackingMore replied February 1, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore