TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (977)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and customizable tracking page that enhances customer satisfaction and aligns with store branding. It features a user-friendly interface, seamless Shopify integration, comprehensive analytics, and language localization, beneficial for international businesses. The app is noted for its easy setup, reliable operation, and accurate notifications. Customer support is also praised for its responsiveness and effectiveness.

January 7, 2025

Thank you Victoria for support me.

Zantona
United States
25 minutes using the app
TrackingMore replied January 9, 2025

Thank you for your 5-star rating! 🌟 We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. ✨

Best regards,
Trackingmore Team

November 7, 2024

Es ist eine super App und der Service ist auch einfach nur Fantastisch!

PetsHeartYou
Germany
28 days using the app
TrackingMore replied November 9, 2024

Wir sind dankbar für Ihre fantastische 5-Sterne-Bewertung. Wir freuen uns sehr, dass Sie unseren Service zufriedenstellend fanden, und schätzen Ihre Ermutigung aufrichtig. Wenn es etwas Bestimmtes gibt, das Ihnen gefallen hat, oder wenn Sie Anmerkungen haben, kontaktieren Sie uns bitte.

Mit freundlichen Grüßen,
Das TrackingMore-Team

October 11, 2024

I highly recommend it! Ultra-fast and fantastic support. Excellent service both in customer service and customization. For those just starting out, it's very good, as they offer 100 free quota per month. I would like to especially thank Ashley who gave me excellent support in setting up the account.

IWACE
United Kingdom
About 4 hours using the app
TrackingMore replied October 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our app has provided you with the service you need.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 21, 2024

so far so good. Thank You!

GiftForMen.Shop
United States
13 days using the app
TrackingMore replied October 23, 2024

We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

November 17, 2024

Great customer service. Great app

TAMMY & BENJAMIN
France
1 day using the app
TrackingMore replied November 19, 2024

Thank you for your thoughtful review! We're excited to hear that everything went smoothly.

If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you.

Kind regards,
TrackingMore Team

October 27, 2024

Very useful, support was helpful

gwz_store
Canada
3 days using the app
TrackingMore replied October 28, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

October 14, 2024

Great support, super easy to use and I love that it appears right in my support chat window for customers!

WildlyHerBoutique
United States
1 day using the app
TrackingMore replied October 15, 2024

We appreciate your compliment!

We are overjoyed that you found our service to be satisfactory, we truly appreciate your support.

Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.
Team Trackingmore

December 12, 2024

It's fast and very user friendly.

Dog House
India
8 minutes using the app
TrackingMore replied December 15, 2024

Thank you so much for your kind words! 🌟

We’re thrilled to know that you’re enjoying the app and having a positive experience. Your feedback means the world to us and motivates us to keep delivering the best experience possible!

If there’s anything else we can assist you with or any suggestions you’d like to share, feel free to let us know. We’re always here to help! 🚀

Best regards,
The TrackingMore Team

May 8, 2024

Excellent app , Customer service is top notch. They really do go above and beyond , even for a free plan. Had a an issue with courier mapping which were handled quickly and efficiently.

The Right Buy Store
Ireland
Over 3 years using the app
TrackingMore replied May 9, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

July 22, 2024

I have had a few small issues since moving over to TrackingMore, and like every App there are good and not so good points. I had an issue with orders not synching and Megan was on it straight away and fixed it. The support team is super quick, really helpful and get's a solution every time. This is where Apps fall down if there support team is not engaged or difficult to get hold of when you need them.

Lifestyle Travel Trading
Australia
23 days using the app
TrackingMore replied July 23, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team