Reviews (728)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, accurate tracking information, and customization options. It's praised for consolidating all order tracking in one place and enhancing the appearance of stores, particularly for dropshipping. The app's customer service is noted for its promptness and helpfulness. Its various plans, including a free option, are well-received. Long-term use by many merchants attests to its reliability and consistent performance.

June 14, 2024

Excellente app avec un service client fantastique. J'avais fais la demande il y a plusieurs mois de pouvoir choisir le délai de livraison selon les catégories de produits. Cette option n'existait pas alors. TrackingMore est revenu vers moi de leur propre chef une fois cette nouvelle option disponible avec le mode de paramétrage. Vraiment ravie!

Nicha Paris
France
12 months using the app
TrackingMore replied June 15, 2024

Nous apprécions votre compliment !

Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien.

Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
Suivi d'équipeplus

May 8, 2024

10/10 Overall Experience, Fast response, friendly and helpful agents

okidokibro.com
Bulgaria
About 1 month using the app
TrackingMore replied May 9, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found out that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

June 12, 2024

Yesterday, we faced some issues, but it was swiftly resolved by the customer support team. We hope the collaboration will continue long term. I will share more details in the coming days. Cheers

YogiFi Kart
India
About 19 hours using the app
TrackingMore replied June 13, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.
We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 16, 2024

Great experience with a support team. Ashley helped me a lot with initial parameters for the app. Fast and efficient service. Thanks !

Arcadia
France
8 days using the app
TrackingMore replied May 18, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

April 29, 2024

I recommend 100%, very helpful, kind, resolved my situation very quickly. Top-notch service.

alpenkaut
France
24 days using the app
TrackingMore replied April 30, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

May 12, 2024

I had a very positive experience with this app. I find this easier to use and set up than aftership, maybe it's just me. The customer service rep at the chat was super helpful. I really like the interface and ease of use.

Frolic Meadow
United States
About 20 hours using the app
TrackingMore replied May 14, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

April 24, 2024

It has an effective and fast support team. I would definitely recommend it.

Novyle
United Kingdom
10 days using the app
TrackingMore replied April 25, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

February 20, 2024

Just got off a chat with Richie who was so helpful and courteous...they do a great job @ TrackingMore to ensure that our product is working and giving us great service when needed. Fast and efficient as well as friendly who could go wrong with that!?

Silver Fox Gifts
United States
2 months using the app
TrackingMore replied February 22, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team

June 2, 2024

Very good and always available to help

My Sleep Plush
France
15 days using the app
TrackingMore replied June 5, 2024

Thank you for taking the time to leave us a review.

We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had.

We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

May 17, 2024

I'm using this app for a couple of years now, and It's great. Richie helped me a lot today. Recommended

Melphora
Türkiye
9 days using the app
TrackingMore replied May 18, 2024

Thank you so much for taking the time to leave such a fantastic review!

We are thrilled to hear that you found our app simple and useful and that our customer service team was able to assist you effectively.

If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better.

Best regards,
TrackingMore Team