TrackingMore Order Tracking

TrackingMore Order Tracking

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (384)
Developer
TrackingMore

Real-time branded tracking reduces WISMO, improves shopper experience, and boosts conversions.

Track orders in real-time and resolve exceptions quickly to stay ahead of customer complaints. Automatically sync orders and send proactive notifications to keep customers informed. Create a multilingual, branded tracking page with custom options—say goodbye to "Where is my order?" (WISMO). Display estimated delivery dates (EDD) and product recommendations to boost conversions. Hide Chinese origin details with one click for seamless dropshipping. Need help? Our 24/7 support is here for you.

Track orders in real-time and resolve exceptions quickly to stay ahead of customer complaints. ... more
  • Build multilingual tracking pages with EDD to reduce WISMO.
  • Automate email notifications to improve user experience and trust.
  • Boost conversions with pre-sales EDD and product recommendations.
  • Hide Chinese origin details in one click, perfect for Dropshipping Mode.
  • Auto-sync PayPal tracking, and enjoy 24/7 support.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, German, Italian, Spanish, Chinese (Simplified), Portuguese (Portugal), Turkish, Polish, Swedish, and Chinese (Traditional)

Works with

  • Customer accounts
  • Shopify Flow
  • Paypal
  • Klaviyo
  • Loox
  • Desers CJ Dropshipping
  • Slack
  • Gorgias

Pricing

FREE

Free to install

50 shipments per month (Free)

  • Integration with global carriers
  • Customizable tracking page
  • Auto-detect carrier
  • Estimated delivery date
  • Pre-sales EDD plugin
  • 24/7 support

Basic

$9 / month

or $90/year and save 17%

$0.05 per extra order

  • 200 orders per month
  • Bulk export shipment
  • Customizable email notifications
  • Discount upsell
  • Advance summary report
  • Pre-sales EDD customization

14-day free trial

Pro

$55 / month

or $550/year and save 17%

$0.05 per extra order

  • 2000 orders per month
  • Delivery performance analytics
  • Shipment review Analytics
  • Customer feedback survey
  • Klaviyo,Paypal,Slack,Gorgias integration

14-day free trial

Enterprise

$219 / month

or $2,190/year and save 17%

Customization + Priority Support

  • 10,000 orders per month
  • Custom integrations
  • Custom carrier integration
  • Dedicated account manager

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (384)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and customizable tracking page that enhances the customer experience by allowing easy order tracking directly on the merchant's website. They appreciate the user-friendly interface, real-time updates, and multilingual support. Reviewers consistently praise its reliable performance and exceptional customer support, noting quick and effective issue resolution.

May 5, 2025

Their customer service is on another level. I was primarily assisted by Ashley, but also received support from Richie. Both were extremely attentive and helpful. They resolved my issue promptly, even though it wasn’t simple or straightforward.

It’s been a long time since I’ve experienced service like this from a company—it truly sets them apart. Trackingmore is already a benchmark as an app, but ...

OctoShop
Brazil
22 days using the app
TrackingMore replied May 6, 2025

We are grateful for your fantastic 5-star rating.✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is ...

May 16, 2025

Customer service is definitely very professional. Victoria cleared every single question with precise assertive answers. Highly recommended. Very good tools for an enhanced shipping logistics.

NutriGano.com
United States
6 months using the app
TrackingMore replied May 18, 2025

Thank you for leaving such a great review! 💛

We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our ...

May 19, 2025

Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.

FaithCorner
United States
Almost 2 years using the app
TrackingMore replied May 21, 2025

A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to ...

Support

App support provided by TrackingMore.

Or visit their support portal

Developer

TrackingMore

WING CHEUNG IND BLDG 58-70 KWAI CHEONG ROAD NT, HongKong, KL, 999077, HK

Launched

August 13, 2018

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products or collections

  • Edit orders

    All order details, shipping information, assigned fulfillment, order fulfillments, merchant managed fulfillment, or third-party fulfillment

  • Edit your Online Store

    Script tags in your Online Store, theme, or Online Store page content on a path controlled by the app

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